Starbucks And Its Effects On Our Lives

Starbucks has created a competitive advantage with their product quality by setting themselves apart from their competitors. “The Company has stayed with the upper-scale of the coffee market, competing on comfort rather than convenience, which is the case with its closest competitors, McDonald’s and Dunkin Donuts” (Mourdoukoutas, Panos). Consumers believe they are receiving a better product and experience when they purchase from a Starbucks as opposed to another large food service company that may sell coffee.

The main concept of the American Dream has been altered and changed due to self pleasing over-riding self reliance. Many people do not know what hard work is anymore. They do simple things and expect more of an outcome.

Every day, we go to work planning to do two things: offer awesome espresso with our companions and improve the world a bit. It was genuine when the primary Starbucks opened in 1971, and it 's pretty much as genuine today. In those days, the organization was a solitary store in Seattle 's Pike Place Market. From only a slender customer facing facade, Starbucks offered a portion of the world 's finest new broiled entire bean espressos. The name, roused by Moby Dick, evoked the sentiment of the high oceans and the nautical custom of the early espresso dealers. In 1981, Howard Schultz (Starbucks executive and CEO) had at first walked around a Starbucks store and he was drawn into Starbucks and joined a year later ("Company Information", 2016).

Imaging if there was no more coffee in this world, how would you feel? Nowadays, coffee becomes an important part of people’s life. People who often work overtime, they drink coffee because caffeine can make you awake; people who have to wake up early in the morning, they drink coffee because instead of making breakfast, coffee is more convenient; people drink coffee during the free time, because it also tastes good.

Howard Shultz and the senior management at Starbucks have to decide how to react to the opportunities that are being made available because of their rapid growth. The decision for a strategic growth plan has to be made in the near future. This will prove to be key for Starbucks reaching their long-term goal of becoming the most recognized and respected brand of coffee in the world.

In 1971 Starbucks started as a small coffee shop that specialized in selling whole arabica beans in Seattle’s Pike Place market. After being inspired by Milan’s coffee culture - especially the role it espresso bars played in the Italians’ everyday social lives - Starbucks opened an espresso bar in the corner of their shop. Their ideal was to create a ‘third place’ - besides home and work - where people could relax and enjoy a good cup of coffee (Moon & Quelch, 2006). Over two decades the company enlarged and served over 20 million unique customers in over 5,000 stores around the world. Their brand strategy could best be described as ‘live coffee’, which meant creating an ‘experience’ around the consumption of coffee that fitted into people 's everyday lives (Moon & Quelch, 2006). Three components were fundamental for their branding strategy. First of all, the coffee itself which should represent the highest-quality coffee in the world, derived from Africa, Central and South America, and the Asia-Pacific regions (Moon & Quelch, 2006). Secondly, the atmosphere should be inviting and make customers feel comfortable. The ambiance in stores should make customers want to stay (Moon & Quelch, 2006). Thirdly, service - customer intimacy - is a key factor within their brand strategy, which aims to create an experience for the customers, and aims at building customer loyalty (Moon & Quelch, 2006). The employees - called ‘partners’ - are

The problem identified in the report is Chen, the president of Levendary China, has completely changed the core design of the company to give local look and feel. Even the Levendary’s classic wooden framed upholstered chairs are replaced with an alternative of local made plastic chairs by Chen. The change in the taste preferences by the Chinese customers is another problem which made Chen to change the core values of Levendary according to the local demand. The Head-Quarters of Levendary also faced problem with Chen’s stubborn attitude and his reluctance for the change in operations in China. Foster’s leadership is another issue to be considered due to lack of international management experience. The shares of Levendary trading at discount compared to other restaurant stocks and Levendary China clearly states in its income statement: a loss of 143620$ in the year 2010. Inconsistent accounting is another drawback to be considered in the operations of Levendary café in China.

Generally, Starbucks is viewed in an in a positive light, however they have made a few decisions that were unethical behind the eyes of public. One of the faulty decisions that Starbucks made was when they implemented a policy of “keeping a tap running non-stop.” (Balakrishnan) Because of this policy, they wasted over 6 million gallons of water every day. This amount of water could have helped millions of people in third world countries as having access to clean drinking water is a major concern. Additionally, many countries were facing drought, and Starbucks was just wasting the water down the drain. When questioned about this practice, Starbucks response was that they leave the water on for hygienic reason, however this was illogical because the tap water that was left on was primarily used for washing utensils, so they would have to use dish soap anyways. On the other hand, if it was used for only a quick wash of the utensils, they could have implemented a motion sensor tap so it turns on only when the employees needed it. This decision was extremely neglectful, however after public outcry, they implemented steps to decrease water usage. Since this practice was exposed in 2008, they have reduced their consumption by 17.6 percent in 2011. The reduction is due to implementation of “hand-metered water system” and “low-use water faucet[s].” (Starbucks)

The following report will be based on a food beverage company called Starbucks. The report will reveal the importance of social media and the way businesses benefit from it. In 2009 around 99.1% of business owners had already understood that social media would impact their business in the near future (Safko and Brake, 2009) because in January 2009 Facebook had registered 175 million users (Kaplan and Haenlein, 2010).

Starbucks then went another step further and made their stores a destination rather than a stop. Customers are invited into every location by the warming smell of fresh brewed coffee, light relaxing music and comfortable sitting areas. Making a customer comfortable enough to sit down and enjoy their coffee also expands the company's sales. The customer can now enjoy another of Starbucks offerings such as a piece of cake or a sandwich. Having customers stay in their store creates a "buzz" around the facility. When a store is full of happy people talking and enjoying

Starbucks was always certain about one thing: they wanted to offer each customer the ‘Starbucks experience,’ or to sell the finest quality of coffee in a comfortable atmosphere. The local environment was studied to implement effective strategies to drive success for the business. Their entry strategies included marketing and sales events with a series of public relations to build brand awareness. They served free coffee and presented new drinks for tasting. While a range of competitors entered the business, Starbucks rose to the occasion. After analyzing the business tactics of their competitors, the company made the necessary approaches to ensure success. They began opening stores on the high-end popular streets, and then branching out even further. Starbucks constantly offers new products in their stores across the USA, Turkey and the dozens of other countries they reside in. Adapting their atmosphere and business strategies to the needs of the customers keeps both their revenue high and patrons satisfied.

Customers: The demographics of a usual Starbucks consumer have altered extremely in the new years. In the Starbucks case documents innovative consumers of Starbucks are younger, a smaller amount knowledgeable, low pay, less frequent visited to the coffeehouse and had very dissimilar insights. The general outlook of Starbucks is very short on 25% by novel consumers while the consistent consumers stood in 44%.Although numerous features subjective customer satisfaction, generally service and quickness of service were recognized as the greatest significant; a rapid glimpse at Starbucks 's fresh customer satisfaction reveals that consumers did in

The ambiances at each bar were different and the energy was electrifying. It was in this setting that he realized that creating an atmosphere and bonding with customers around a cup of coffee was monumental in improving his business. Coffee would be only the automobile for a place where people want to stay for a while, a place-like-home, and office. These variables will become the differentiating factor for Starbucks.

The team sought out true customer needs through “My Starbucks Ideas”, which is a link on the Starbucks website for consumers to propose ideas to the corporation, from product involvement to experience ideas. We found an overwhelming amount of input for gluten free and healthier food options. The most important target customer factors that the team decided to take action on are people’s dietary restrictions and lifestyle choices. These two ideas directed our choices to present gluten-free options in the four most popular pastries and highly nourishing smoothie bowls, all of which are less than 300 calories.

The CEO (Chief Executive Officer), Howard Schultz pointed that the main reason from the decline of “Starbucks Experience” was that the number of Starbucks shops increased sharply from only 1,000 to 13,000 within ten years. Other people considered their brand has been commercialized, and the customers hadn’t had enough enthusiasms to appreciate every moment of their coffee any longer. He suggested that Starbucks should re-find its origin. Nevertheless, his advice apparently was opposite to the