BACKGROUND OF STARBUCKS COMPANY
Named after a character in the classic story of Moby Dick, Starbucks Coffee has emerged as the world 's leader in retail, roasting, and branding of specialty coffees for millions of customers worldwide since its 1971 founding in Seattle 's Pike Place Market in the state of Washington. Still headquartered in Seattle, Starbucks Coffee Company has expanded to stores in all 50 states and in 43 countries outside of the United States.
"You get more than the finest coffee when you visit a Starbucks - you get great people, first-rate music and a comfortable and upbeat meeting place," says Howard Schultz, Starbucks chairman, president, and chief executive officer. "We establish the value of buying a product at
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Starbucks incorporate elements of these festivals in the way they greet our customers and decorate the stores to lift up the festive spirit.
Starbucks constantly seek to surprise and delight our customers with innovative handcrafted beverages and menu items. From exclusive mooncakes made with Starbucks® coffee offered every Mid-Autumn Festival since 2003 to original handcrafted beverages such as the Coffee Jelly Frappuccino®, Starbucks continue to offer innovative core and promotional products to engage our customers in new and exciting ways.
Starbucks® introduces new creations such as However-You-Want-It Frappuccino® and the ground breaking Starbucks VIA™ Ready Brew. With its latest addition of the new Starbucks Card, customers are now able to enjoy their cup of coffee with just a swipe at anytime and anywhere.
Berjaya Starbucks Malaysia celebrated its second annual Global Month of Service throughout the month of April last year; a community service programme encoded by Starbucks worldwide, all of which takes place simultaneously within the same month. 27 community service projects were executed in Malaysia nationwide with an accumulation of 8,898 hours.
Starbucks main vision for projects as such is to be a catalyst for positive change by bringing together all its partners and customers to help address local issues through community service and at the same
Our mission: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time. Starbucks has lived up to that motto each and every year and with such great numbers and great feedback the company keeps on growing in the right direction. Starbucks is well known around the world for delivering fast, efficient coffee in all forms. From their frappachino’s, to their brew coffee and ice tea they are definitely the set example that other company’s in their area follow. They live by six principles that they practice each and every day they represent there coffee which has always been there passion to deliver
Have you ever been so tired during the day you need a wake up call? I have and Starbucks gives me an extra boost of energy to complete my day. Many consumers buy the product thinking it will help you get energy, find their true love, that it will help your day get better or that it’s all natural. It does this by using pathos, logos and perceived value.
Starbucks mission is to "inspire and nurture the human spirit-- one person, one cup, and one neighbourhood at a time.”
starbucks Corp., an international coffee and coffeehouse chain based in Seattle, Washington, has expanded rapidly since its opening in 1971. These outrageous success was due to its well-developed strategy vision which lay out the company's strategic course in developing and strengthening its business. Starbucks is a global corporation that sells authentic coffee in 30 countries, reporting revenues of nearly $5.1 billion in 2006. The main goal of Starbucks is to embrace diversity by applying the highest standards of excellence. Starbucks strives to perfect the relationship with the working class by making the service as fast as possible because they believe that every customer has their own personal rate. One
Starbucks has developed a brand image that has revolutionized coffee drinking experience. It has created an ambiance that is designed to attract customers and keep them coming back to Starbucks stores. It offers wide varieties of services such as comfortable seating areas with unique music and free wireless Internet for their customers while sipping their favorite coffee. This distinctiveness sets Starbucks apart from most of its competitors and has allowed the company to successfully grow and profit while charging premium prices for their products.
Starbucks customers are diverse, well educated, young business people looking for a quick and easy way to grab coffee on their way to work. Starbucks values a strong relationship with their customers so they are
Starbucks strategy at the beginning was based upon creating a symbolic-expressive value trough a social meaning concept of offering the American community meeting places; this positioned its original products and made associations to identify consumers with self-expression providing personal, social and sociocultural meaning.
Starbucks is acclaimed for its superior value proposition in the early 1990’s by creating an experience around the consumption of coffee, a ‘third place’. The brand is positioned to offer the highest quality coffee, close customer intimacy, and warm atmosphere or ambience.
Our coffee has always been, and will always be, about quality. Our employees are called partners, because it is not just a job, it is our passion. We treat each other with dignity, and respect, and hold each other to the same high standards. We connect with our customers; we laugh with, and bring a smile to their life. Making the perfect cup of coffee is one part of our role, connecting with them on a personal level is the other part. In each community we serve, Starbucks takes pride in being a part of the
So far, Starbucks are devoting itself to letting the customers feel something different and something new.
In addition to the appearance of the advertisements, Starbucks has seasonal or monthly promotions to grasp more people’s attention. Starbucks relies heavily on the technique of association, specifically warm and fuzzy, to sell their seasonal drinks. The creation of holiday drinks shows that Starbucks is family-oriented because Starbucks cares about the importance of American holidays and family gatherings. The holiday drinks are only served during a precise period of time. Besides the holiday drinks, Starbucks uses holiday decorations like the red Christmas cups for the customers to get in the holiday spirit as a way to sell more beverages. Due to the appeal of emotions, the seasonal drinks become popular and are sold more. Furthermore, the monthly deals and the seasonal drinks are considered as a form of bribery that helps the company expand, since it motivates others to buy the products. For instance, there is an application on phones that helps customers gain rewards and receive discounts or free drinks when reaching a certain amount of points.
The company location is based at Penang, Butterworth Sunway Carnival Mall. The facilities such as free Wi-Fi, comfortable sofas and chairs, dimmed light and quiet relaxing music will help the customers to relax from the daily stresses and will differentiate Starbucks Coffee shop from incumbent competitors. To speed up the customer service, at least two employees will be servicing clients. Meanwhile one employee will be preparing the customer’s order, the other one will be taking care of the sales transaction.
Starbucks Corporation is an American global coffee company and coffeehouse chain based in Seattle, Washington. Starbucks is the largest coffeehouse company in the world, with 20,366 stores in 61 countries, including 13,123 in the United States, 1,299 in Canada, 977 in Japan, 793 in the United Kingdom, 732 in China, 473 in South Korea, 363 in Mexico, 282 in Taiwan, 204 in the Philippines, and 164 in Thailand.
Whether one is a regular or ordering their very first latte, a connection is made with that person, even if it’s only for a few moments (Starbucks, 1). Starbucks stores are what give the customers a sense of belonging. It has become a place where one can meet your friends, and escape. Whether you live a slow or fast pace life, Starbucks accommodates that (Starbucks, 1). Our neighborhood is where everything described above comes together. It becomes where a customer is comfortable. Taking the same route to and from work or school to stop by their Starbucks neighborhood is something the company takes pride in. Building relationships is what Starbucks strives to do every day (Starbucks, 1). The immense growth of the company shows just how successful Starbucks has become. There are over 20 thousand stores worldwide and still growing. Starbucks has also very involved in community service. In 1977 the Starbucks Foundation was created. It inspires youth to be extraordinary leaders in their own community. The Starbucks Foundation also encourages employees to get involved (Starbucks, 1). Other community service projects include Surfers for Autism, food banks, and cleaning shelters
Starbucks is a Corporation, products provided by SB include a range of in-store, out-store, and on the go. They provide Coffee (More than 30 blends and single-origin premium coffees), Handcrafted Beverages (Fresh-brewed coffee, hot and iced espresso beverages Frappuccino coffee and non-coffee blended beverages, Starbucks Refreshers, smoothies and tea, Merchandise (Coffee-and-tea-brewing equipment, Verismo System by Starbucks, mugs and accessories, Fresh Food (Baked pastries, sandwiches, salads, salad and grain bowls, oatmeal, yogurt parfaits and fruit cups, Coffee & Tea (Whole bean and ground coffee, K-cup, Tazo Tea, filter bags, Ready-to-Drink (Starbucks bottled Frappuccino coffee drinks, Iced coffees and juiced teas.