Starbucks: Premier Roaster

Starbucks is a “premier roaster, marketer and retailer of specialty coffee” (Marketline 2012). This company is globally recognized because of their vast amount of stores, consisting of more than 17,000 retail stores in over 55 countries. Most retail stores are in highly populated areas, like “downtown and suburban centers, office buildings, university campuses and in select rural and off-highway locations” (Marketline 2012).

starbucks Corp., an international coffee and coffeehouse chain based in Seattle, Washington, has expanded rapidly since its opening in 1971. These outrageous success was due to its well-developed strategy vision which lay out the company's strategic course in developing and strengthening its business. Starbucks is a global corporation that sells authentic coffee in 30 countries, reporting revenues of nearly $5.1 billion in 2006. The main goal of Starbucks is to embrace diversity by applying the highest standards of excellence. Starbucks strives to perfect the relationship with the working class by making the service as fast as possible because they believe that every customer has their own personal rate. One

Starbucks is an organization that is known for being one of the largest coffee chain stores in the United States. They focus on serving delicious coffee to the customers at affordable prices while giving them an amazing experience at their store. Recently the CEO of Starbucks has announced that he will be implementing a new strategic planning initiative to his company to ensure that the customers and employees are getting the full experience of Starbucks Coffee. In his annual report he mentioned these strategies, “A proprietary and revolutionary in-store Clover® brewing system that delivers the best cup of brewed coffee available anywhere; A complete reinvention of brewed coffee in-store, that will be brought to life by baristas across the U.S., who will scoop and grind a new unique coffee blend, connecting customers to the early days of Starbucks; The introduction of a new state-of-the-art espresso system that provides the perfect

Starbucks advertises two essential mission statements. First and foremost, it strives to “establish [ourselves] as the premier purveyor of the finest coffee in the world while maintaining our uncompromising principles while [we] grow(s).” (Starbucks) Reflective of its mission, Starbucks bases its strategic campaign and communications on six indispensable philosophies; structuring a pleasant work environment in which employees are treated with “respect and dignity,” incorporating diversity in all business aspects, purchasing, roasting and delivering fresh coffee, retaining satisfied customers, giving back to the community and environment, and developing

Starbucks’ lead in the specialty coffee industry exemplifies the result of deftly executing a well-planned business strategy. Moreover, Starbucks is well positioned for what is expected to be a continuing rise in the popularity of specialty coffee products. The question before Starbucks’ leadership, however, is what avenues will lead to Starbucks’ goal of remaining true to its core, the highest quality coffee products while providing a “total coffee experience” for its customers?

According to statiscticbrain.com fifty four percent of Americans over the age of eighteen drink coffee every day. Also four billion dollars are spent importing coffee to the U.S. each year. As we can see America has a deep love for coffee. Coffee is a brewed beverage that is made by roasted or baked seeds of several spices of a plant called Coffea (coffee bean plant). Coffea Arabica and Coffea Canephora are the two most common sources of coffee beans. Coffee is usually served during breakfast or at the end of a meal with or after a dessert. Coffeehouses or cafes are very common now a days to just sit and have a cup of coffee. Cafes have existed for over five hundred

In general the coffeehouse industry in the United States was experiencing an increase in coffee consumption per capita due to the “Starbucks effect”. At this time Starbucks was operating approximately 20,000 stores in the United States and was living a fast expansion strategy worldwide.

When Howard Schultz began to notice a decline in the Starbucks brand he built from a single coffee house into a multinational chain of over 15,000 locations employing over 172,000 people, he decided to begin 2008 with new direction. He reassumed the role as CEO and proposed a set of new initiatives to reenergize the company as a whole. These initiatives started at the front lines of Starbucks by changing some of the current machinery used to create espresso and coffee. Next he launched new roasted coffee blends that were set to revolutionize overall taste and perception of coffee. Additionally, due to perceived loss of customers, he introduced a revamped rewards program as well as an online forum to allow anyone from

Starbucks is concentrated on providing its customers with a relaxing and attractive social atmosphere. It offers high quality coffees, teas and other products that benefit their targeted market as well as creating a great working environment for its employees. The Starbucks Company has specific visions and goals, missions and values that they want to reach through being a responsible organization. It is their vision for the future to uphold their customers, partners, and suppliers to create a positive change. By doing this they see themselves as innovators and leaders in the industry by becoming contributors to society as a whole and by creating a sustainable and healthy environment so that the company and the people they affect can grow

It is essential to note that Starbucks endeavors to meet regulations regarding environmental farming and goes to an extra mile to ensure that its farmers, as well as their farms, adhere to these practices. The company is innovative and works to maintain this innovativeness in serving its customers. In this regard, it has created a brand with the various drinks and flavors that it deals in. regarding its communication levels, Starbucks is ahead of the game both on its customers and staff fronts. In building their teams, the company does not just communicate but informs them as well as their customers. In addition to these evaluations, Starbucks uses as a business scorecard in measurement,

Starbucks also constantly introduce new and promising supply strategic strategy along with ethical environmental goals such as C.A.F.E. Practices. Those strategic moves allow them to gain control of their own coffee suppliers which will drives its business to grow tremendously in the international market for the next few years to come. Strong business model is also a key factor which allows Starbucks to take the right steps to ensure their long term goals are successful, as they own a multinational business model which allows them to have a widespread of products that can be customized to suit national requirements. Nevertheless, having such robust business model, Starbucks ought to have continuous improvements and continue building its goals and expectations else their business will be in a downfall situation; therefore, it is important for them to set their objective and strategies clearly and react decisively for any challengers they may face in the dynamic

Starbucks Coffee is very popular all over the world as it the number 1 brand coffeehouse chain. It is known based on their brand and quality .Therefore strong brand image can be categorized under one of the strength of Starbucks (Lombardo,2015). In addition to that, the firm has a large global network of suppliers. Starbucks operates in about 20000 coffeehouses in about 60 countries which make Starbucks the largest coffeehouse chain in the world (Jurevicius,2013). The Coffeehouse also has good employee management compare to its competitors because it offers high salary and benefits to its employees. The experience Starbucks provide to its customers is incomparable with its competitors. This is because the experience the Starbucks gives to its customers with friendly staff, best music, warm atmosphere together with the coffee that results in first class of customer service (Jurevicius, 2013).

Starbucks first opened its doors in Seattle’s Pike Place Market with the name being coined from that of Moby Dick’s first mate (Schultz & Yang 1999). It has spread its shops across North America, all over Europe, the Middle East, Latin America as well as the Pacific Rim with an estimated 35 million customer weekly (Michelli, 2008). With tremendous growth from a small time coffee shop, the company has matured to an international icon that today it is one of the world’s leading retailer, roaster and brand specialty coffee (Story, 1971). The company offers whole bean coffees, espresso beverages, and confectionery and bakery items.

With the development of economic globalization, “fast food” becomes a more and more substantial industry in the business world, which adapts to the pace of people’s life. Each organization spares every effort to stand forward the competition due to the fierce competition. In this article, we focus on the “Starbucks”, a prevailing coffee manufacturer in recent years.

Starbucks is one of the largest coffeehouse companies in the world, with over 20,000 stores in more than 64 countries. The first Starbucks opened in Seattle, Washington, on March 30, 1971, by three partners who met while they were students at the University of San Francisco. Currently, Starbucks is relying on retail expansion, product innovation, and service innovation to achieve a long-term goal, which is to create a chain of coffeehouses that would become America’s “Third Place”.