Starbucks a Nightmare

After working at McDonalds for three weeks, I began to make new friends and was glad that I didn’t decide to quit my job. I enjoyed that I could earn my own money and didn’t have to ask my mother for money anymore. Work had been great after the first customer incident happened. I had not received any customer complaints and my manager said that I might employee of the

“Caramel frappuccino like always please” I requested. I usually end up talking to Kimmie who works at Starbucks, she seems like a nice and outgoing person. It was hot and a cloudless day, most people

Adopting a qualitative approach, this report provides an evaluation and critical analysis of the service process and service environment to evaluate the specialty coffee house chain, Starbucks Singapore. The report evaluates the purpose and value of the Starbucks servicescape design, a descriptive illustration of the service environment with a detailed and clear blue-printing of the service process

At the time, my school Grand Canyon University opened the first burger joint, Habit Burger. Again, it was a new restaurant, but this time the management was from the school. When I was there I did cash handling and operation of the cash register, served food to customers, stocked all items and took inventory, helped prepare food, and bussing and cleaned all tables. But it was not like that at first. You would think that it would be running smoothly, but wrong. Grand Canyon University was hiring new managers and students who did not know how to work cash registers or let alone machines. We all trained ourselves to work the machines and everything. I was one of the few who could learn quickly and tried to teach the other students. After a couple of months of disorganized chaos, I talked with my boss to see if there was anything to help, but he said I could not do anything. I started to tell the other students what needed to be done. We all would clock in and I would tell someone to do dining, two to count in and do cash register, one person does to shakes, two to do prep work, and two to serving. After that, we all caught on what needed to be done. I also suggested having shift leaders during each shift to help order what needs to get done. They liked that idea and started hiring and recruiting those to be shift leaders. I was not one and did not want to be one because it became stressful overtime. I only did so if the shift leader was gone. After all that, Habit was finally running smoothly and became the popular place to hang out in my

Working at Chick-fil-a has its ups and downs, but usually there is manager who knows how to work around problems and figure out how to make sure that the store still functions properly. This one day though the upper management decided that it was okay to not schedule a manager that night to help close the store. Since I was the most experienced team member there I assumed the responsibility of the kitchen manager, and the tasks of making sure that the kitchen crew closed properly and made it out on time.

On my way home, I had the same routine, cup of coffee, but this time I would buy a package of donuts or cookies for dessert later on that evening. $4.95 in the morning, $3.00 or $4.00 in the evening, every day, 5 days a week was spent at this company which adds up but this was my vise. Needless to say, I became very comfortable talking to these employees, we joked about politics and I even helped one employee get a job at Bank of America because I thought she had exceptional customer service skills and I knew the bank paid well because I have been working for them for the last 12 years. Back in April of this year, I lost my job. Like many Americans, I am finding it difficult to find a job. I am either over qualify, too old, no degree, or not enough experience. My salary at the bank was $22.00 a hour, a nice salary, that allowed me to have my morning Circle K coffee guilt free which of course that has all changed now. I am ashamed to admit, I have applied for Food Stamps and even then I do not know if I will get it as I have an appeal meeting this week. My resources are exhausted. I have borrowed money from family and friends, my savings account is less then $300 and now I am in the position of tapping into my 401K and just take the hit on the penalities. It is true, I was one of the naive that thought this could never happen to me. So to the story at hand now that you have an idea of one man's story. I went to the manager of Circle K to see if he would hire me. This was a new low for me internally anyway but at least I would get free coffee. To my surprise he said no and I will tell you why. It is not my creditabity, it not my qualifications or references and it is not I would not make an exceptional employee my Circle K manager told me. It is my age off the record of course. Who is

My frustration came to head yesterday when I had arrived to work around 4:25pm. The store was, at the time, not really busy but the only person that was available to check out customers was the dog trainer. Who was attempting to prepare for her class that was going to begin at 5pm. There were three

Well, I had heard that Blairs was hiring, I jumped on the train to get an application. I never got called in for an interview and I had a feeling that my previous job had something to do with it. I went and got another job application, but this time I didn’t put where I worked. They called me the next day, I was honestly so shocked when I got the phone call. I went in for the interview and I had started working the next day. Till this day I still have my job and I’m very happy with what I do. You always run into very rude customers, but you always have to stay patient. I remember the day that I started, I was so nervous that I would mess up. A few months came along, and well, I ran into that difficult customer. This one man asked me if I could get something for him and of course I said yes. He was asking me to get, I think a candle from the top shelf of aisle number four. Well the front called me to go and bag, while I was heading up to the front, he yelled at me requesting that I stay and help. I didn’t want to anger the man or one of the cashiers, so I called one of the managers to help the man. As I was finishing up, he came up to me and was yelling at me in front of all these customers, I was turning red. I was being as patient as I could and then a manager asked what was wrong. The man said that I just walked off and didn’t help him. I helped the man and then I bagged his groceries, I carried out for him and I even apologized for my actions, that I didn’t

I turned in my work permit papers to Gloria and she brought me to a room containing a single folding chair, a table covered with Kmart beanies, and a small television propped up on a VHS player (did I mention that the walls were peeling? Because they were.) The room was depressing enough as it was, and that was before I was sitting in that chair watching training VHSs while wearing a Kmart beanie. Once the tapes had finished, Gloria told me that I was done for the day and that my first day as a cashier would be

The work atmosphere at Target is wonderful. My old co-workers are the nicest people ever, even the costumers would comment on that. Yet I hated working there. The reason I hated working at Target was because as a cashier I had to sell the Red Card to everyone. When I got the job, I did not expect that I would have to sell this piece of plastic. Target expected me to be a salesperson. I could never sell the Red Card, even though I told every costumer my sales pitch. In the two months I worked at Target, I was only able to sell two; one of those was to my mother. My supervisors kept pushing me to sell more. Everyone I approached either had one or hated it. Being unable to sell them stressed me out. That stress started to come

During summer of 2015 I worked part- time at JCpenny as a customer service associate. As an associate I am responsible for greeting customers, assisting guests with finding merchandise, stocking and organizing products on the sales floor, ringing up purchases, and handling returns. A time when I had to provide exemplary customer service. Was when this Women who was probably about in her early forties, who had her two small children and a baby with her. I had just clocked out for my 30 minute break, when she tapped me on my shoulder. To ask if she could have some assistance on finding a particular blouse that she had seen in our weekly ad paper. It was very hard to understand being that she did not speak English very well. After about ten minutes of looking we finally came up on the beautiful purple blouse. Unfortunately she was looking for a medium and we only had smalls in stock. I than told her that it was no

The people I was working with made me do a lot of work because it was my first day. It was 90 degrees and I was running all over the parking lot with carts. I pushed myself so hard that I threw up all over the cart, and it was just terrible. Thank God nobody noticed because if they did that would be pretty embarrassing for me. I looked on the left of me and I saw that hot girl I was talking too, and I just walked away slowly. At the end of the day, I ended up putting all the carts inside and closed up the store.

The ultimatum I faced was where to work, so Fareway in Orange City seemed like the best option. My sisters worked at the store two years prior, so I knew what the job would enquire. Their encouragement included comments stating that Fareway is a great first job. But just as when Deo was little, the importance of good work ethic had to be taught by his parents, just as I was taught by my parents. They taught me that I should focus on the task I am given and complete everything set out before me. Which meant it had to be completed with the approval of whoever gave me the task. Oftentimes this pushed me forward, because like all teenagers, there were times I did not feel like trying my hardest. Laziness took hold, just like Deo when he laid in the sun like a lizard. Nevertheless, I never gave up on the job, and I continue to work at Fareway, testing and pushing myself forward. Even if courtesy continuously push the limits, I need to forgive and forget.

It wasn’t until the end of the day that Susan pulled me aside and gave me some good advice. In her words, “People in the store are going to drive you mad. They are the pickiest, finickiest folks I’ve ever seen. But if you keep a smile on your face, keep calm and do a good job, you’ll survive the day, and we’ll get along just fine.” Even though it wasn’t exactly the greatest advice ever, it was what helped me keep my sanity the whole season I was there. I made some good friends, good money and I realized that working isn’t as easy as it seems. But all in all, it was a good job, and a good

“Fuck, I need a new job.” I whispered under my breath while skimming and scanning at my coworkers as if I were trying to hide something. I didn’t really mean that, because of course I loved my job, but I was so over these protracted