Steps of Learner Analysis

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There are several steps required for a learner analysis. The first is an analysis of personal characteristics. These include determining the person's basic skills like cognitive ability, reading level, self-efficacy and self-awareness of his or her training needs. There can be significant differences in these variables, and those differences can have a substantial influence over the training process. The second step is to understand what the inputs are. These inputs include understanding performance standards, situational constraints, social support availability and the opportunity to perform. The degree to which these are present will affect the person's ability to learn as well as their own personal characteristics, because environment does affect learning. The outputs also need to be identified what is the person trying to learn? What do they need to learn? This is important, because when an employee is learning for a position, what they learn needs to be related to the competencies required from that position. In turn, these competencies should reflect the overall strategic objectives of the organization. Thus, companies need to teach their employees what they need to know to help the company achieve its objectives. Sometimes this is strictly functional, but sometimes the functional part of the job is fairly minor, compared with the customer service aspect of the job. The next step is to establish the norms associated with the job. These norms, the benefits of
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