Steve Gavatorta Executive Summary

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To prevent this, Gavatorta recommends implementing new techniques in the workplace to practice bridging the gaps between these relationships through management and employees. Gavatorta suggests avoiding assumptions, creating a common language, building trust, etc. These guidelines will connect the potential communication gaps. Steve Gavatorta states, “the key to is to realize that in many ways Gen Y’ers are indeed different, but they also have many of the desires, motivations, and behaviors as do the rest of us.” Gavatorta’s point is that they are different, but they try to reach the same goals as everyone else. Very soon, Millennials will occupy most of the workplace. According to Carol Axten from Millennials at Work she believes, “By 2015,
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