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Strategic Action Disney 's Concept Of Consumer Focused Initiative

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Part - A
Question 1. Which strategic action Disney took in terms of consumer focused initiative? Give examples.
Disney had global recognition and an association with fun and family, but senior managers and strategists now understood that they need to truly understand the cultures of their host nations.
They see that consumer always attract with their culture oriented place. Because in case study we see that in most of the Disneyland they try to focus as per the area or their cultural values. So for that they apply different strategies for increasing their business in non-american markets of the disney.
For example
In early stage of Disney opening in Paris, we find that Disney was accused of ignoring French culture and criticised for exporting American imperialism in its European venture. The issues regarding language, alcohol consumption and pricing of tickets and merchandise damaged the Disney brand.
From the above negative things they do some measure changes. First, the name euro Disney was changed to a more nationalistic Paris Disneyland, so that the French would be more receptive to it. They implement some strategies like,
• Focus on hiring an outgoing and friendly Disney cast
• Increased training
• The placement of additional Disney characters throughout the park. They include the French culture.
• Remove the ban on alcohol in the theme park.
• Lowering the corporate Disney premium on admission, merchandise, hotels and food
• Relaxing Disney’s hierarchical management

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