Strategic Business Objectives of Organizations

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In 2008, ICT (Information and communication technologies) sector of the Canadian economy totaled $59.2 billion
Cellphones, delivery service, social medias, internet advertising are growing and growing
Three changes 1) emerging mobile digital platform (iphone, bb, netbooks ) 2) growth of online software as a service and 3) the growth in “cloud computing” where more and more business software runs over the Internet
→ organizations can rely more on telework, remote work and distributed decision making, think decentralization, firms can outsource more work, and rely on markets rather than employees to build value. It also means that firms can collaborate with suppliers and customers to create new products or make existing ones more
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3) Output: transfers processed information to people or activities that will be used for
4) Feedback: output that is returned to appropriate members of organization to help them evaluate or correct the input and processing stages.
*computers provide equipment for storing and processing information
*computer programs or software’s are sets of operating instructions that direct and control computer processing information systems literacy- technical dimensions of a system computer literacy- knowledge of information technology
MIS(Management information Systems) deals with behavioural and technical issues surrounding the development use and impact of information systems used by managers and employees in a firm.
1)ORGANIZATIONS: pyramid with upper levels of hierarchy consisting of managerial, professional and technical employees and lower levels operational personnel (authority and responsibility levels)
-senior managemet: long- range strategic decisions about products and services and ensures financial performance of the firm
-middle management: carries out programs and plans of senior management
Knowledge workers: engineers, scientists, design products or services and create new knowledge for the firm
-operational management: responsible for monitoring the daily activities of the business.
Data workers: secretaries or clerks, assist with paperwork at all levels of the firm
Production or service workers: produce the product and deliver the

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