A LONGITUDINAL STRATEGIC DEVELOPMENT STUDY OF AMAZON.COM
RECENT PAST OF AMAZON.COM
Jeff Bezos in Seattle, USA, founded Amazon.com in 1994 (Bloomberg Businessweek, 2012). Prior to Amazon.com, Bezos was senior vice president for D.E Shaw (a Wall Street investment bank) where his major role was to find potential Internet companies to invest in. As soon as he quit his job, he decided to move to Seattle, where he created an online platform, accessible to customers, where a variety of products were sold (Biography, 2012)). He started with books then ventured out into a vast variety of consumer products. The reasons for choosing Seattle were; Ingram book’s warehouse was based fairly near, the immense
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“1-Click is a fast and easy way to order from Amazon.co.uk with one click of a button. 1-Click is automatically enabled after you place your first order with Amazon.co.uk.” (Amazon.com 2012)
An Amazon Advantage program was introduced in 1998, which allowed users to distribute and market their products. This gave Amazon users a platform for selling their own goods to the gigantic database of customers all around the world for a set fee. By providing this service, Amazon increased it’s customer base, products range and obviously gained competitive advantage. (Amazon.com, 2012)
Jeff Bezos decided to globalize the brand in 1998 with the first international site launched in the UK and Germany. Following that, international acquisitions made like joyo.com (China) (Wiles, 2004) and junglee.com (India) (Junnarkar, 1998) gave Amazon a passageway into the Asian Markets. Amazon also created separate retail websites for Canada, France, Japan, Italy and Spain. The entry vehicles used were primarily acquisitions and some foreign direct investments. Before Amazon entered the international market, it already had a good reputation. The global success is based on the international strategy that Amazon adopted:
Amazon embraced the local culture of different countries, For example in Japan, consumers initially couldn’t use credit cards so Amazon started a ‘cash-on delivery’ service. (Amazon.com, 2012).
Analyzed local legalities and modified strategy to best-fit the local
Globalization is a growing part of everyday businesses. This is the process of interaction and integration among people, companies, and governments of different nations. With the world of online retail, the buying and selling to one person to another has grown drastically. There has also been a substantial change in technology and what we as people can do in today’s time rather than in the past. Amazon is a huge retail giant and buying and selling items is one of their key functions. The impact made on Amazon is nothing but an advantage. Amazon currently is the 56th largest company in America by market capitalization. Being one the largest retailer around, 15th in the nation at that, Amazon has made a name for themselves. Amazon has made some very substantial growths and with these opportunities they face they can make even more advances in the future. (Globalization 101, 2016)
Amazon.com Inc. was initiated by Jeff Bezos in 1994 after realizing the rapid rate at which the internet and websites were growing in popularity among business organizations and individuals. In 1995, the company started operating its website for selling books, videos, compact discs, computer software and computer hardware before being incorporated in1996 as an e-commerce company (Reuters, 2015). Apparently, the company offers may products and services for sale; these products include merchandise for resale products offered by third parties. In this regard the
It can be served as a competitive advantage, which attracts more customers shifting from Amazon’s online retailer competitors into buying their products, thus increasing the market share.
Jeff Bezo’s began Amazon in his garage in July 1995 with three Sun workstations setting on wooden doors for tables and extension cords running from everywhere (Academy of Achievement, 2010). Right from the beginning he was a visionary leaving his well paying job as a senior vice president with D. E. Shaw to begin Amazon.com (Academy of Achievement, 2010). Being the visionary that he is he saw an opportunity prompted by the huge growth rate of internet use in a single year and ran with it never looking back. Jeff realized that the internet had “no real commerce to speak of” so he began researching possible businesses (Academy of Achievement, 2010). “After reviewing 20 mail order businesses and deciding which
As discussed in the case study, the advertising and marketing strategy of Amazon have been focusing on how the products would gain interest from their target market and how they can be able to generate sales with their products. This is Amazon’s stronghold where it continues to yield strong sales revenue by leveraging off its excellent online shop in different locations, such as in UK and other country, strong brand name and excellent reputation among customers. Amazon has also been continuing to create affiliate websites to expand their business market among various consumers.
Amazon focuses on global reach, putting customer first,, and extensive selection of products through its vision which is “To be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online” (Gregory 2016).
Amazon.com was founded in 1994, it started by selling books online. As it grew, the company started offering various products and services. Some goods include: DVDs, videos, electronics, camera and photography, clothing apparels, shoes, and so forth. Other retailers have merged with Amazon.com to offer diverse quality of items based on different degrees of usage, such as new, refurbished, and used items. The company 's headquarter is in Seattle, Washington. It has six global websites that serves customers that are based in the United States, the United Kingdom, Germany, France, Canada, and Japan. Their website features: e-mail order verification, customer review on products, and one-click shopping.
The company has many strengths. First, Amazon is the world’s leading online retailer. According to the 2016 Annual Report, Amazon had total net sales of US $135, 987 million in 2016. These total net sales include three segments which are North America, International, and AWS. Second, in comparison to many companies, Amazon has a superior logistics and distribution system, which allows the company to actualize improved customer fulfillment. Third, with its prolonged strategic drive on low-cost, differentiation, and focus, Amazon offers a wide range of product at low prices to customers. Fourth, Amazon enjoys global recognition from its customers. As stated earlier, Amazon built a strong brand in very little time. Finally, the
This American company is headquartered in Seattle, Washington and was founded by Jeff Bezos in 1995 (amazon.com). Jeff Bezos is a visionary who saw the opportunity to use technology as a platform for retail purchasing, originally books, but soon expanding into nearly any item imaginable that could be shipped (Cuneo, 2000). Mr. Bezos named his company after the world’s longest river, and today, it is easy to see that Amazon’s success and market niche, appears to be flowing abundantly, and streaming excellent customer service.
Amazon.com is a Fortune 500 company that has revolutionized the retail industry. In recent years, Amazon has faced increased competition in the highly competitive online retail space as competitors invested heavily in their online storefronts and infrastructure. Positioned in a highly fragmented industry, Amazon must find solutions that can sustain its long term profitability and maintain its market share. To that end, Amazon should grow the Amazon Prime membership base and expand on its media and mobile offerings.
Amazon.com is a worldwide American-based electronic company founded in 1994 by Jeff Bezos, the actual chairman and CEO. At the beginning, Amazon was just a small online book retailer, but thanks to the development of Internet at the end of the 90s, it grew quickly into a huge online retail store. Today, in the United States, one out of three online sales are made through Amazon’s website.
Amazon.com, Inc., on May 28, 1996, started offering a range of products and services through on-line webpages. This new company began to offer products including merchandise and content that was purchased for resale from multiple vendors and sellers ranging from lots of third-party ways. The Amazon.com business has three different segments within its operating environment: Amazon Web Services, North America, and International make up the operating areas. The North American area for Amazon has segments that focus on the sales from retailers of consumer items or product from sellers through its website Amazon.com.
One of America’s greatest start-up success stories is Amazon. Jeff Bezos launched the website in 1995 and he is now having revenues of $61 billion. At the start of e-commerce, Amazon was an innovator of delivering supreme customer service, which at that times was very rare. Amazon is an illustration of massive organising skills, the company sells an enormous range of products, all day, every day, for 365 days a year and is able to maintain over 80 warehousing and fulfilment centres.
Amazon.com, also known as Amazon, is American company that deals in electronic commerce, along with cloud computing. In 1994, Jeff Bezos founded the company and was based in Seattle in Washington (Jopson 2011). Amazon is the biggest online retailer in the world by market capitalization and total sales turnover. First, the company began its operation as an online bookstore, but later decided to diversify into selling CDs, DVDs, Blu-rays, MP3 streaming/downloading, video streaming/downloading, audiobook streaming/downloading, videogames, software, electronics, furniture, toys, food, apparel, and jewelry (Synergy Research Group, n.d). It is also important to note that the company is also involved in producing consumer electronics, such as Fire Tablets, Fire TV, and Amazon Kindle e-readers – and is the global leader in providing cloud infrastructure services (Infrastructure as a service –IaaS). Under its AmazonBasics, an in-house brand, the company also sells particularly low-end products such as USB cables. The company has a separate retail website for the United Kingdom, the United States and Ireland, including several countries such as China, Japan, Mexico, Canada, Italy, India, Brazil, and Australia. It is also significant to note that the company provides international shipping to some countries for its physical products.
Amazon started with Jeff Bezos’ idea on creating a company based around selling on the internet (Int. Directory). In the 1994, Jeff left the Wall Street firm D.E. Shaw, moved to Seattle. There, he created a business plan, from which Amazon was born. Jeff projected a 2,300% of annual web growth over time from selling on the internet. He took the five most profitable products and put them on his stock. At the time, books were a strong suit for Amazon, and where most of their profit came from (Int. Directory). Their competition was Barnes and Noble, who were large retail booksellers dominating the market. By 1995,