Case Study:
Bennett 's Machine Shop, Inc
DATE: 09th December 2010
Introduction to the case:
His entrepreneurial spirit drove him to leave a stable career and convert his part-time engine reconditioning business into a full-time endeavor. He moved from a shack next to his trailer home to a small hut that he rented for one month. After renting the hut he moved to a stall in a service station. With neither a business name nor a business license, Pat had little control over parts and profit. When the opportunity came to rent a larger space from a garage owner Pat took it. Here his business continued to grow and there was a need for him to hire a helper. Although he was in the business of engine reconditioning, he hired a premed
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There is also inadequate space to store parts and tools. Work areas are cluttered creating difficulty when trying to find the tools to perform the job.
• There is no specialized HR department due to which there is abundance of inefficient hiring, training, and retention practices.
• There are no clear work schedules in place and it is presumed that the employees are satisfied with the limited benefits being offered offers; this has contributed to the dysfunction.
• There is also the absence of a systematic plan of operations. Just giving an employee a few pointers is an example of this. These issues have an effect on the employees abilities to do their job and ultimately has a negative effect on the value creation process.
• Presented issues led to the closing of his new shop after 14 months and the mismanagement of the Boeing contract. Proper negotiations with Boeing may have led to a situation where Pat Bennett had more control.
• Shop has poor financial management. Almost every asset that Pat owns is financed by debt. He did not plan nor seek the advice of a professional when he began his business; he assumed that debt financing was the route to pursue. He did not place any value on having a competent firm to manage his finances.
• The owner also likes to spend money excessively on high quality of life items. The
| * Having very little financial resources can leave Fresh Connections susceptible to the business uncertainties of this industry * Currently highly dependent on a stagnating market segment as Retail make up half their sales
Poor communication between management – when the management didn’t communication with their employees it cause then to have low motivation, low loyalty, and high turnover because most of the employees didn’t know what to do or how to do it.
Thesis: Lack of training and communication can cause employees to make simple, but crucial mistakes that jeopardize the success of the company and its current projects.
This is a problem that could occur between the employee and employer, it is a complaint that they could have against each other for something that either of them has done wrong.
* No proper training provided for new staff. Management expects from new people to know everything already.
harder for the person to do their job in a more efficient and in a better way in general.
Some problems that were faced during the implementation process was making sure that staff members not only understood what
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