Strategic Marketing Principles
Introduction
Being strategic when spending marketing dollars is important for any company regardless of size. A business, for this case British Airways, can only be as successful as its marketing initiatives. A company is said to be market driven when it is focused on the market that it is in and the customers who define that market (Buggie, 1993). Sometimes a company will examine the overall market they are in and try to redefine it so that they can cover a niche. British Airways is trying to focus its drive in its market so that customers look to the company as the leading premier air carrier. In order for the company to do this, they have to alter long-held perceptions by changing the way that they do business. British Airways has started doing this by employing two distinct methodologies. First British Airways merged with Iberia which gives them a wider customer base, and they formed alliances with other national carriers such as Qantas and American Airlines. The company also needed to have a look that bespoke luxury, so they have also upgraded their facilities in the airports they serve (specifically Heathrow). The purpose of this paper is to examine the effectiveness of British Airways plans to expand their business and improve their services through a strategic marketing analysis.
Background
British Airways became an organized airline in 1971 (British Airways, 2011). Through the years the airline has been forced to change as the
When Quiksilver announced the start of its women line Roxy in 1990, they defined the brand as a “fun, bold, athletic, daring and classy” brand for young women. Market segmentation is a crucial marketing strategy and Roxy utilizes the four bases that are commonly used for segmenting consumer markets including geographic, demographic, psychographic, and benefits sought segmentation. The geographic segmentation is ideally unlimited for the Roxy target market because the brand offers clothes for both warm and cold weather, however, it focuses mainly on the “beach lifestyle” and is generally more popular in beach towns. The demographic segmentation of the Roxy brand, is aimed to attract young women between the
You will provide your completed assessment for all of Part One in one document with cover page (included in this assessment tool on page 2). You are required to professionally format your document including spell-check and indicating each Task answer [e.g. Task 1 (a.) then the answer, Task 1 (b.) then the answer etc.] according to this Assessment Tool Task requirement. You may lose marks if you have not spell-checked your document (as this is a professional formatting requirement, a business skill). Whenever conducting a Presentation, you must always provide copies of MS PowerPoint slides as evidence for your Trainer/Assessor. Be sure to properly reference your sources of information using the Harvard referencing system. For more information go to:1. Student Handbook - latest version 2. AIPE Connect online resources; or 3. Ask your Trainer/Assessor to provide you with this information In order to determine if you are addressing this assessment adequately in terms of competency/comprehension (prior to due date) a draft copy of your assessment should be discussed during class time in consultation with your Trainer/Assessor. For this feedback/ support from your Trainer/Assessor, you will need to bring to class your “draft copy” with any evidence of the research you have conducted to produce the assessment. AIPE accommodates students with reasonable adjustments to training and assessment. This could include variations in course delivery or assessment methodology and it
British Airways (BA) was formed when the 4 nationalised airlines were merged together in 1974, it was then privatised by the then conservative Government in 1987, this led to a period of growth and expansion with the airline taking over three smaller British Airlines before merging with Spain’s Iberia in 2012 to form the International Airlines Group (IAG) which is the third largest airline in the world in terms of revenue. BA has been the United Kingdom’s flag carrying Airline since its formation in 1974 however it is only the second largest airline in the UK after EasyJet.
While non-profit organizations differ from profit seeking firms in several ways, non-profit organizations need to engage in marketing efforts to generate financial revenue to support their causes. All businesses need marketing plans to generate revenue and measure results. In non-profit businesses, community service target levels and education service target levels can be used to measure results. Unlike profit seeking organizations that focus on marketing solely to customers, non-profit organizations have to target clients and sponsors. A marketing plan helps to identify the target customer, identify who needs the service, it creates awareness about the services
British Airways (BA) was formed in 1974 by the merger of the British Overseas Airways Corp (BOAC) and the British European Airways (BEA). BA’s integration did not come without problems. By the early 1980’s BA generated debs in excess of £500m, staff discontent and customer dissatisfaction were common denominators across the operational equation and in 1980 the airline topped a list of airlines to be avoided at all costs.
1. British Airways Plc (BA) founded in 1974, was in the control of government for thirteen years and went into privatization in 1987. The industry operates about 240 aircrafts, serving about 120 destinations throughout the U.K and Europe including the Middle East, Africa, South and North America, Asia and the Pacific. British Airways competes with various other airlines in the industry but still it has maintained its domination in various parts of the aviation industry in the United Kingdom and Europe as well. Its major competitor is Virgin Atlantic, with 10 percent market share in the airline industry in terms of kilometers logged in 2007. As the airline industries are struggling to survive in this Global Economic Downturn, which saw a
Marketing has been around since the beginning of time. When the Neanderthals figured out what fire was, it took some convincing to make others realize that it was good. They were afraid of it to begin with but when one person used it to cook its food, they started to understand that it was a good thing. Marketing was born.
1. The five types of customer needs are: Stated needs, Real needs, Unstated needs, Delight needs and Secret needs. Define each and give an example for each.
Though this is a single point perspective it is notable one of the possible weakness and potential threats Rolex may face in the future.
Nike is a major publicly traded sportswear and equipment supplier based in the United States. It is the world's leading supplier of athletic shoes and apparel, and a major manufacturer of sports equipment. (Partlow, 2003) The company of Nike is especially famous for the higher quality of athletic shoes. In today’s sports market, Nike occupies a comparatively large share in the whole world, with revenues in excess of about $19 billion USD in year 2008 and at the end of fiscal year 2009, it employed 34,300 people, working on 6 different continents. All these figures show that Nike is among the one of the world’s leading sports equipment manufacturers (Peters, 2009). Like any other business organization surviving and
The potential for growth and profitability is immense in the industry, provided that quality product is made available with competitive pricing.
Successful companies study their competitors as closely as they do their customers. Analyzing and evaluating competition helps management decide where to compete and how to position against the competition in each market margin. The changing patterns of global competition require continuous analysis of competing forces. Business and marketing strategies need to take advantage of opportunities and to avoid threats. Market leaders and competitors cannot fulfill their executive role unless customer’s needs and desires are understood and satisfied.
In general terms, marketing is all related to the places of buying and selling of goods and services to satisfy customers’ needs. Nowadays marketing is the most important issues for success of every business marketing is the activity, set of institution, and process for creating, communicating, delivering, and
For any company setting the objectives and goals are important and necessary for the mission statement to make it happen. The objectives and goals of any company are needed in order to reach its mission, as an example “ if we want to reach 1st floor of any building we need steps” so steps are like the objectives and goal which helps to reach our destination ( mission ). Secondly, any company’s mission should be turned into detailed supporting objectives for each level of management. And in this one the important thing is that the manager should have objectives and he should be responsible for achieving them.
The first step of strategic marketing process understands the customer. Customer is the god of any business. So we must understand the customer about their need by getting feedback from them and by the market research about their demand.