Strategic Plan Rubric

McDonald's has an operations and training manual specifying how everything should look, be used, be done, even how the employees should greet customers. The strict regimentation creates uniform products and gives the company a huge amount of power over their employees. According to Schlosser, "The management no longer depends upon the talents or skills of it workers - those things are built into the operating system and machines." With this, workers are more easily and cheaply replaced.

Since this is the study of the entire organization in respect to strategy, environment, resources and context. Each of these facets provides useful information in respect to training needs and also for the probability of successful transfer of training to the workplace. It is necessary to asses a few important factors: does Tim Hortons have the resources in terms of money, time and expertise to design and deliver an adequate training program? It would be beneficial to promote a learning culture where employees recognize that learning is part of their job and that learning is an essential part of work life. By considering these factors, both the training transfer and the culture of the organization provide information about whether or not the training is likely to be successful.

Comcast is the leading cable telecommunications and Entertainment Company in the industry. Their strengths lie in their products and the will to explore and improve with their services. They always continue to provide customers with new and improved services and continue to build on existing services. Comcast is the fourth largest cable company in the world and served customers in 39 states with over 24.7 million cable customers. (Comcast, 2008). The chart below shows the amount of subscribers in the country:

The organization strategic plan consists of addressing clinical quality, growth, and becoming a larger part of the community, and providing long term value. The annual report states the following strategic goals (Bon Secours, 2012):

We provide best quality customer service to all the customers in order to maintain the good reputation in the marker. We provide all the safety procedures to our staff and provide the basic knowledge about OH&S. We provide work experience and knowledge. We are very successful in our business because we have efficient staff and they all are very hard working and dedicated to their job. Values & mission of my restaurant

"Total Quality Management (TQM) is a participative management style that stresses total staff commitment to "customer" satisfaction (Eskimo, 2001)." Quicken Loans utilizes TQM along with the other management styles to provide the high quality of service to their clients. Quicken Loans expresses Total Quality Management in their ISMs. The ISMs Are: Obsessed with finding a better way, Responding with a sense of urgency is the ante to play and Every client. Every time. No exceptions. No excuses (Quicken Loans, 2008). These three ISMs express the care of their clients and illustrate the things that need to be done to ensure that TQM is still effective and efficient within the organization. Quicken Loans focuses on creating a lifelong relationship with

Strategic planning can dictate the success of any organization if properly planned as well as the failure of an organization if not implemented as planned. Strategic planning is all about making choices. It is a process designed to support leaders in being intentional about their goals and methods. Simply stated, strategic planning is a management tool, and like any management tool, it is used for one purpose only—to help an organization do a better job. This portion of the strategic plan will explain why an

Planning the change – Ensure that all research has been completed; examine the organisational structure, job descriptions, and performance and compensation systems to ensure they are in line with the vision.

•Brand the company to the thousands of office workers in a 5 block radius which is increasing 7% annually do to construction and building renovation. •Allows hours of operation to expand to 7 AM to 7 PM. •Provides grounds to schedule an additional 65 employee exams per month •Provides overlap to decrease wait time during lunch time hours.

The plan should include a clear resolution of important contradictions among and between partners, and address such items as:

The organizations that will be discussed are Century 21 Powerhouse Realty where I am employed at as a real estate agent and the Disney organization, which is an organization that has adopted total quality management. In the following paragraphs I will evaluate my organization’s mission, vision, goals, and objectives as well as discuss the relationship

* Introducing nutrition information panels on the packaging of regular menu items. This allows for enhanced consumer information and education, enabling individuals and families to make better dietary choices.

Financial objectives relate to the financial performance targets management has established for the organization to achieve. Strategic objectives relate to target outcomes that indicate a company is strengthening its market standing, competitive vitality, and future business prospects.

(3) TRAINING – Angelo should develop a training program for both new and existing employees. The implementation of a training program is beneficial for both the company and the employees. Training programs helps each employee to understand their various role/job expectations. Unskilled workers are counterproductive to the work environment. It can jeopardize a business reputation. Angelo’s newly hired waiter/waitress should be trained on how to correctly take orders and how to serve the customers efficiently. Angelo’s ideas regarding customer service has to be shared throughout all stores. If sufficient time is devoted with the training program, all employees become an asset for the organization with the increase of their knowledge. After completion of the training, all of Angelo’s Pizza employees should know where they stand and that their performance can lead to a management position. `

Training - Willingness to complete a comprehensive world class training program and become proficient in all aspects of operating a McDonald's restaurant