Strategic Planning Process: Reducing Wait Times In A Community Hospital

For this performance problem, I would use the Lean model as the solution to the problem. We learn from the text that Lean manufacturing ideas are used in the healthcare industry to enhance efficiency and eradicate waste. From my perspective, extended wait times and deferrals are considered examples of wasting time and assets. The Lean model is the improvement model I selected for this particular situation because it accentuates value to the consumer, and in the health industry, the consumer values efficiency and short wait times.

In order to eliminate the inefficiencies witnessed in many public and private hospitals that serve a number of patients, an integrated approach to handling the daily workload is necessary. There is need for all departments within the hospital to work closely together in ensuring more effective and efficient service deliveries. In this paper, a planned change is going to be carried out involving designing a new system that incorporates all the departments within the hospital. This includes the surgery department, pediatrics department, dentistry department, nursing department, pharmacy departments, laboratory and testing department, X-ray and Physiotherapy departments, Equipment maintenance and Engineering department, Information Technology

Strategic Planning is an essential first step in the development of a result-base accountability system,” (Schilder, 2013, p. 1). In strategic planning an organization must know their goals, missions, and how to reach them. Health care facilities are in huge demand for the elderly and for people who lives in low-income communities. A person who receives good quality health care services can prevent the spread of contagious diseases. This paper will describe the need of the community, population it is serving, and a brief description of the facility.

Without strategic planning, several things can go wrong including missing out on great opportunities. Strategic planning is an organization’s outline to help achieve its purpose. Although strategic planning begins at the top of the pyramid, it is more effective when it is carry out as a whole among other in the organization. Having a good internal control system in place protects an organization from high risk, fraud, and more. Jackson Memorial Hospital has several weaknesses which are similar to its competitors and other health care organizations. For instance, Mount Sinai Medical Center one of Jackson Memorial’s competitors, encountered lack of strategic planning that led to many issues such as with readmissions, surgical complications,

In Clinical Integration in Strategic Planning “providers can track the patient across the continuum, coordinate care across the continuum and make sure the patient is getting the most appropriate care in the most appropriate environment” (Karash & Larson, 2016). It is needed to simplify the direction/coordination of patient care through any circumstances, providers, sceneries, and time in order to attain care that is harmless, appropriate. effectual, well – organized, reasonable and patient-focused. In addition, clinical integration also develops the partnership with the physician, an administrator developing the partnership with the team. Clinical integration starts from the top board of

The Utilization Review Plan for Chestatee Regional Hospital is sufficiently organized and detailed. The first section of the plan identifies the purpose, objectives, and scope of the UR plan. The plan states that the Board, through the Administration, and Medical staff, has established a comprehensive utilization process (Chestatee, 2014). The goal of the UR plan is to appropriate allocation of resources through identification, and elimination of over-utilization, under-utilization, and the inefficient delivery of health care services (Chestatee, 2014). This section of the plan includes several objectives to implement an effective process to achieve the highest quality of care in a cost-effective manner. The objectives include:

In healthcare, error-free scheduling is vital when it comes to providing the right needed staffing ratio in order to better deliver care to the patient. At Champlain Valley Physicians Hospital (CVPH) in Plattsburgh, N.Y., managers in the past used manual paper-based time consuming staff scheduling techniques that always had errors and was not consisting to the needed staffing ratio (Larson & Kowalowski, Jan 31, 2013). By leadership and staff agreeing that the old process was ineffective, and a new scheduling process was needed, through change management, CVPH adopted the Avantas automated, centralized staff scheduling software in an effort of transforming their culture as a high reliability organization (Larson & Kowalowski, Jan 31, 2013). Through the transition, CVPH now uses Avantas to do real-time scheduling that is more quickly and accurate in fulfilling staffing when needed while meeting the FTE requirements (Larson & Kowalowski, Jan 31, 2013). Through this culture change in providing better staffing ratios in an effort to achieve a high reliability organization, it now allows CVPH medical staff spending more time with the patient while providing quality of care with better medical outcome (Mensik, October 2015). Also, by using only one centralized scheduling process, it not only changed the culture of how care is delivered at CVPH, but it bought effectiveness to staff scheduling through cutting costs while determining accurate

(CITE) Despite its success the Canadian health care system has some concerns associated with it and It is important for policy makers, and the health management sector to address these issues and provide solutions for them. Health management is a complex social goal, and a major initiative in Canada, which is heavily relied on the public sector. One of the major issues the health care system is currently facing the over crowded emergency departments and extremely long waiting times. . In this paper I will discuss the issue of overcrowded hospitals as a results of the rising population of the elderly. Many of our hospitals are over crowned, there are long waiting time, and the elderly are not provided with sufficient care. Overcrowding will place an increasing amount of burden on the hospital by delaying testing and diagnosis times, creating a shortage of nurses and doctors, and it may also have a negative impact on the financial state of the hospital.

Lengthy time wait can result in an individual becoming more sick, due to the lack of attention they are receiving. In the province of Alberta, a women says “her life is wasting away after a series of miss communication.” Its been almost 10 years, and she still hasn’t received her treatment. As a country viewed as one of the best countries in terms of healthcare, the government fails to provide the citizens with proper care. However, analyzing Canadian wait time from a decade ago to the present day, Canada is ranked number 11 on the lowest wait time according to First minister accord. Canada advance to the top of the ranking by improving on some steps, such as diagnosing problems fast. By diagnosing the problem first, health care worker are able to aid patients to get the best and most efficient health services. Also, the main foundation to a a shorter wait time is the a strong and cooperative staff. With a great staff that are communicating, its easier to get through many patients in a day. (https://secure.cihi.ca/free_products/HCIC2012-FullReport-ENweb.pdf) If majority of our taxes is contributing into healthcare, we should be provided with fast and efficient service. Another alteration with having a lengthy wait is it affects individual who are in need of a

They will be able to interpret and utilize this data to continually improve their customer service and continue to reach their goal of becoming the department to work for within CHKD. The project, with continuous improvement, will also cause an increase in revenue that would be generated from the heart center and distributed among CHKD. The cardiology department or heart center, which includes all locations, generates a large portion of the revenue that the hospital receives and this project can continue in those

Selecting the most appropriate strategic plan is essential for an organizations continuous growth and development. Specifically, looking at the health care industry, Cedars-Sinai Medical Center is a world renowned medical facility, that provides high quality health care services to their patients. This consists of everything from direct patient care to research studies. As a non-profit organization, Cedars-Sinai Medical Center is still a revenue generating business. With that being said, as a business they are required to analyze various tendencies in order to make the best decision that is most beneficial for the organization, the patients and all other stakeholder’s. By identifying Cedars-Sinai Medical Center’s

This research is trying to answer the question of how to reduce overcrowding in emergency rooms? Would people would want to access published wait times provided on the internet, and would this guide a patient make decisions on where they receive their care. The hypothesis being one, crowding maybe reduced with having upfront information, and therefore also provide increased patient satisfaction due to waiting less. Patients would have more choices available to them such as

Strategic Planning: Due to the current issues, both internally and externally, the organization is facing, Dr. Townsend is challenged to prepare an action plan to implement the proposed strategy needed to restore the organization back to financial health and improve the morale among the physicians and support staff. Another course of planning Dr. Townsend will challenge is the organizations old structure into a way that all patients will be satisfied.

This plan functions as a guide in conducting daily business activities as well as making short-term and long-term decisions (Lorette, n.d.). Also, it includes a communication plan which will help the organization in promoting the hospital on national as well as international stage. In addition, there are sales plan and customer service plans which will help the organization to interact with the current and future potential customers

Environmental analysis should, in theory, be part of a health organization 's strategic planning process. Case studies of Wow Hospital (WH) facilities, a community hospital are presented to determine empirically how environmental analysis was actually incorporated into the strategic planning process. It is