Strategies for Resolving Team Conflict

940 Words Feb 14th, 2007 4 Pages
Running head: STRATEGIES FOR RESOLVING TEAM CONFLICT

Strategies for Resolving Team Conflict

Strategies for Resolving Team Conflict

Dealing with conflict is always a challenging situation, which requires team members to be integrated into a single, organized unit (Bolger, 2003). Conflict among teams is bound to occur no matter how much one tries to avoid it. While resolving all conflicts is not possible, these conflicts can be dealt with using the correct methodology. To address team conflict there are five methods: Accommodate, Compromise, Enforce, Explore, and Postpone (Bolger, 2003).

Accommodation Bases for using the accommodation strategy occurs when working together to accomplish goals are far more important
…show more content…
Choosing this strategy may be best in a situation where heightened emotions, around a given issue, are making it impossible to have a rational conversation. Another option is to postpone a discussion when all the information required is unknown or if the issue may resolve itself over time. The downside to using this strategy too often occurs when the team interprets these actions as either running away or avoiding conflict. It should also be recognized that delaying an important conflict to long will, in many cases, evolve into a much larger issue or important decisions may be made by default (Fisher, 1991).

Conclusion When choosing a strategy to resolve team conflict, it is essential to consider the importance and urgency of the issue involved. Guard against the tendency of using only one or two resolution strategies, because such a habit will cause undesirable results (Bolger, 2003). By understanding that each strategy does have a unique purpose; it is then up to team leadership to understand the proper application of said strategy and use them to gain optimal performance from their teams.

References
Barker, J., Tjosvold, D., & Andrews, I.R. (1988). Conflict approaches of effective and ineffective project managers: A field study in a matrix organization. Journal of Management Studies, 25 (2), pp. 167-177.

Bolger, C. (2003). Conflict Resolution Strategies. Retrieved Feb. 9, 2007 from
Open Document