Stress and Conflict

3611 Words Feb 4th, 2015 15 Pages
INTRODUCTION

Section 1 - The importance of working as a team and a discussion on how conflict can be resolved within teams by Ian Burks

Section 2 - An exploration of different methods of dealing with conflict within an organisation

Section 3 - An evaluation of different methods of dealing with personal and work based stress

Section 4 - An evaluation of how well the group worked together and the technology used to enable this

The group considered various approaches to this assignment and discussed a number of options before deciding to focus on the movement as their case study organisation. Associations, although autonomous and independent are all affiliated to the National Councils of YMCAs and do share a common mission and
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Any conflict evident at team meetings may manifest itself as an issue concerning ‘human doing and knowing’ but in reality is likely to stem from something below the surface such as prejudice, relationships or values. The Storming phase of team performance could be considered to be the time where the group delves into the areas under the surface and this is vital for successful performance as it enables a greater level of honesty, awareness and trust to be developed amongst team members.

A number of practical steps can be taken to prevent unnecessary conflict such as group goal setting, good communication and use of structured feedback The first step towards resolving disputes is face to face discussion and if this does not work it may be necessary to bring in a third party to mediate. Beyond this resolution may require conciliation or arbitration. These more formal methods of dealing with conflict are more applicable to organisations and will be covered in more depth in the second section of this report.

As this assignment is focussing on the YMCA it is worth examining how YMCA teams may differ from other organisations due to the culture and structure of the YMCA movement. It is known that conflict is more likely to occur in cultures where there is greater emphasis on individualistic choice.

‘Individualistic cultures place a high value on ‘autonomy, initiative, creativity, and authority in decision making’
Moore and Woodrow

The YMCA