Study Guide

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MGT 443 FIRST EXAM STUDY GUIDE Chapter 1 QUIZ 1) Which of the following is NOT one of the processes included in operations management? o Finance 2) Structural operations management decisions include: o Capacity, facilities, and technology 3) Physical goods can be differentiated from services in the operations management process by: o Longer lead times and they can be inventoried 4) Which of the following functions would not have to think about “processes”? o Logistics management o Production management o Supply management o Accounting o All listed functions must think about “processes”- correct answer 5) Which of the following statements about…show more content…
| |core capabilities | 8) Operations managers answer questions of what, how, when, where and who by defining both the ___________ and _____________ aspects of the operations management system. | |structural and infrastructural | 9) Growth of the supply-chain management perspective in operations management results from the advent of: | |Technology and infrastructure advances | | |Collaborative

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