Study Guide

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Chapter 1 QUIZ

1) Which of the following is NOT one of the processes included in operations management? o Finance

2) Structural operations management decisions include: o Capacity, facilities, and technology

3) Physical goods can be differentiated from services in the operations management process by: o Longer lead times and they can be inventoried

4) Which of the following functions would not have to think about “processes”? o Logistics management o Production management o Supply management o Accounting o All listed functions must think about “processes”- correct answer

5) Which of the following statements about
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| |core capabilities |

8) Operations managers answer questions of what, how, when, where and who by defining both the ___________ and _____________ aspects of the operations management system.
| |structural and infrastructural |

9) Growth of the supply-chain management perspective in operations management results from the advent of:
| |Technology and infrastructure advances |
| |Collaborative

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