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BAM 411
Human Resource Management


A Framework for Human Resource Management

ISBN-13: 978-0-13-257614-7


Gary Dessler



925 North Spurgeon Street, Santa Ana, CA 92701
Phone: 714-547-9625 Fax: 714-547-5777 10/14

Study Guide

Seventh Edition, 2013

BAM 411 Human Resource Management
Message From the President


elcome to California Coast University. I hope you will find this course interesting and useful throughout your career.

This course was designed to meet the unique needs of students like you who are both highly motivated and capable of completing a degree program through distance learning.
Our faculty and administration have been involved in distance learning for over
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This helpful resource is available on the LIRN website.
For information on accessing LIRN, please contact California Coast
University - or (714) 547-9625.

Supplementary Materials
Unit Examination Answer Sheets*
Final Examination Scheduling Form
*Master of Education and Doctor of Education students will not receive unit exam answer sheets. These programs require written responses only.

Your Course Grade
Your grades on course examinations are determined by the percentage of correct answers. The university uses the following grading system:


90% – 100% correct
80% – 89% correct
70% – 79% correct
60% – 69% correct
59% and below correct

Your grade in this course will be based on the number of points you earn. Grades are based on the percentage of points you earned out of a total of 500 points:
Four Unit Examinations
100 points each

400 points total

80% of your grade

100 points total

20% of your grade

Final Examination
100 points viii BAM 411 Human Resource Management


Mastering the Course Content
In order to successfully complete this course, we recommend that you do the following before beginning:

Be sure that you have the correct edition of the course textbook. Check the ISBN number of your textbook with the
ISBN number listed on the cover page of this study guide.

Review the table of contents at the end of
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