Study Guide for Business Management

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1. How can a manager build employee trust? Choose 1 answer A. Identify only very general job skill changes B. Provide employees information on industry growth potential from innovation C. Provide very general change information D. Identify and be negative about the change with employees E. Provide specific job loss and change information 2. A change vision must be developed and clearly conveyed to all members of the firm. What aspect of the change vision should management communicate to employees? A. Nonsupportive management views B. Vague images of the proposed organizational structure C. How the employees will be affected by the change D. A summary of major rumors regarding the change 3. What are the four types of strategic change? A.…show more content…
20. Which statement about objectives within a strategic planning context is correct? A. The results for a short-term objective can be identical to the results for the related longterm objective. B. It is more important for a long-term objective to be measurable than it is for a short-term objective to be measurable. C. Financial objectives take less time to achieve than strategic objectives. D. Strategic objectives take less time to achieve than financial objectives. 21. What is a component of an action plan? A. Considering the impact of alternatives on the group B. Evaluating alternatives C. Explaining the course of action in detail D. Determining alternative restraints

22. A manager established short- and long-term targets for the organization. Which step in the development and implementation of the action plan did the manager complete? A. Implementing a course of action B. Following up C. Identifying alternatives and restraints D. Setting objectives

23. Which set of public information sources would a manager use to establish and maintain a competitive advantage? A. Company history and financial reports required by the Securities and Exchange Commission, company Web site, product information, and market trends B. Physical size of office and manufacturing space, financial reports, and names of company officers (presidents, vice presidents, and key board members) C. Market trends, current research projects, and the names of company officers
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