'Stupid And Clown': A Case Study

Your client Sue is a Social Work Assistant. In your last session she disclosed that she is concerned that on a recent home visit, herself and a senior colleague did not follow the necessary policies and procedures. They had visited a family with a history of neglect and domestic violence and did not ask to see the child or enter the home, both these actions are prescribed as appropriate as part of their work.

The reporting party (RP) stated resident Arev Dabbagh DOB: 12/27/00 disclosed on 4/15/16 she inappropriately touched by a male peer. According to the Arev on 4/14/16 a peer Ibraheem Mamoori DOB: 9/2/98) placed his hand on her shoulder and continued downwards towards her breast. The peer touched her breast over he clothing. The resident was distraught while she recounted the incident. Arev alluded to their being other incidents with the peer and other unknown males. Arev didn't disclose details or clarification. Arev was placed voluntarily in the facility by her mother and will continue her placement for a few more weeks. The peer is currently placed on a 5150 hold and will not have access to Arev in the future.

RESOURCE UPDATE: Client continues to report last week she went to Center 37 and she was told that her Center is now 066. Client was upset that she was transfer to another shelter. As per the client she will lose her Linc V if she is transferred to Center 66. CM tries to explain to the client HRA transfer many clients because Center 37 is overcrowded. Client reported she requested for her case to be closed. Client continues to report she spoke with HRA Rep Ms. Perez who requested for the client to put her request in writing. Client stated she did put her request in writing to have her case closed from center 66. Then the client provided this worker with copy

CCIB received SOC 341 reporting that during a meeting with the resident, James Brown (DOB: 09/18/84), social worker from Solano Adult Day Healthcare Center, the resident stated that staff Marco has hit him on multiple occasions. The resident kept repeating that he did not want to return to the facility. RP consulted with resident's previous social worker who affirmed that the resident has a history of making allegations that are not true due. Resident also has a history of Schizophrenia/Delusions. Facility staff stated that the resident has a history of making allegations whenever he is assigned a new social

Iraida (PSA) received a call from Ileana who requested the HCSS to leave. As per Ileana, the HCSS had an attitude and they weren’t getting along. She requested the HCSS to leave her at her MD office and she’d be taken home by transportation. Ileana alleged the HCSS was talking badly about her to the MD office staff (HCSS denies this). Ileana was informed that we wouldn’t be able to leave her alone. SC was informed of situation and attempted to speak to Ileana over the phone. Ileana couldn’t speak since she was being seen by the MD. Aide was able to redirect Ileana and calm her down. She allowed the HCSS to accompany her back home. HCSS is refusing to return to the case.

Client came into social service after receiving a SUS appointment slip left at the front desk by CM 10/3/17 to meet on 10/5/17 at 4pm. Client stated she only had a few minutes to talk because she had to cook dinner. Client informed CM her PA account was closed and she replied once again. Client also reports she has to visit Connecticut, PA office for a letter stating her PA case is closed in that state. Client informed her CM all documents requested will be submitted within a weeks’ time. Client reports two of her four daughters Selah McKenzie and Olivia Lue have a doctor appointment tomorrow October, 5, 2017. The other two daughters, Trinity and Nyan McKenzie have appointments next week Tuesday on October 10,

The worker contacted Irma Drew; who is maternal aunt of Saniya Daniels. Mrs. Drew stated “Saniya was at her great-grandmother Norma Drew’s home Mrs. Drew noticed Saniya had a knot on her forehead being concerned she asked Saniya how she got the knot on her forehead. And Saniya said she was hit. Norma the asked Gerald Daniels how Saniya got a knot on her forehead and Gerald said she fell playing with her cousin. Beforehand I asked Saniya too and she told she fell. Well my mother didn’t like the reason she was giving by Gerald and reported the incident to DHS. My mother is set in her ways and she felt she needed to report the incident to DHS. I personal feel Saniya is perfectly safe with Gerald and if had any concerns for Saniya’s safety I would

The reporting party (RP) stated resident Juanita Knee was placed in the facility by Dignity Healthy on 11/23/16. While present in the facility the resident was hit by a caregiver during the night (name of caregiver was not provided). Subsequently the resident is currently terrified. Additionally the resident has not been given her medications and her oxygen has not been set up. According to the RP the resident has not been able to make her own medical decisions. Consequently the Dignity Health worker (Marguerite, (916) 631-3753) who placed the resident in the facility is contacting law enforcement on the caregiver. CCIB Intake LPA McGaskey contacted APS Pam Ng for additional information will be unavailable until December 5, 2016; contacted

The reporting party (RP) stated on 11/16/16 at approximately 9:30AM a visit was made to the facility to visit resident Noel Cua DOB: 3/5/52. According to the RP Mr. Cua is the brother of owner/administrator Arcely Pua. During the visit Mr. Cua was observed wearing oven mitts on his hands and tied to the side rails of his bed. The RP stated the administrator disclosed the resident would pull out his feeding tube. Subsequently the resident has a feeding tube and a Foley catheter. The RP stated the administrator indicated she was a Registered Nurse. The RP was informed the facility is non-medical therefore feeding tubes are prohibited. The RP stated the resident requires a higher level of care and should be placed in a skilled nursing

MSC went to Ernest's IRA located on 40 River Road, New York, NY for a face to face visit. MSC greeted staff and staff stated that Ernest was aware that his MSC was coming for a face to face visit. But due to behavioral concerns, he screamed at staff and told them they are wasting his time. MSC spoke to the Residential manager and she stated that they are having several behavioral issues with Ernest. He hasn't been cooperative with staff; he has been non-complainant and refusing to show/attend medical appointments. MSC informed Liza that this will need to be address at his next meeting and MSC contacted CAB Representative Donna Crawford and left a

The reporting party (RP) received a voice message from resident Maria Hayes age 53 DOB: 10/26/63 Day Program, Solano Diversified Services, Inc. 1761 Broadway St. Suite 135, Vallejo, 94589 (707) 552-0300 on 4/11/17. The Day Program reported that Maria disclosed she was slapped in the face by her caregiver named Cathy (last name unknown); however, there is no Cathy associated with the facility. According to the RP the slap resulted in a nose bleed, no bruising according to the RP. There was however a pinkish, red mark. The resident disclosed she was slapped for refusing to take her medications that particular

Shydae was talking to staff about an incident that happened early today with Jessica. Shydae became agitated with Jessica when she began to bang her head on the wall. Staff attempted to redirect Shydae several times. Shydae went into her bedroom and grab a weighted vest and removed a weight from it and throw the weight at Jessica . Staff encourages Jessica to go to her room but she refused and return to the milieu. Shydae became aggressive towards Jessica ; staff intervenes quickly to avoid any physical altercations. Shydae became combative and aggressive towards staff. Staff called for additional staff for support. Shydae was placed into a standing to seated restrain (6:40 pm to 7:05 pm). Shydae was able to return to baseline ,nursing was

On 7/31/17 Client Nelsy Morales unit #315 got into a physical altercation with Client Tratia Rojas unit #205. Apparently bot client has a dispute due allegation that Ms. Morales daughter Alona hit Ms. Tratia child while playing in the playing ground the day before . Ms. Morales indicated that she receives a phone call from Ms. Rojas after she arrived to the facility around 2:30am asking Ms. Morales to go to her unit to talk and she went to the second floor and knock on Ms. Rojas door and was physical attack by Ms. Rojas for not reason. Ms. Morales went to her unit after being separated by RA Suarez and call 911. NYPD came onsite and after speak with both resident took them into custody. Ms. Morale’s children stay with her brother who lives

On 3/1/2016 SC met with Pa and completed monitoring home visit at his apt. The Pa home was clean and orderly. All utilities appeared to be in good working order (the Pa was TV was on and the heat came on 3 times during the visit). The focus of the visit was on Pa’s new aide from the agency. The Pa said the agency replaced his previous aide/niece Iyesha with a male aide from the agency and he like him so far. The Pa reported that he like the new aide and that Iyesha was not doing what she was supposed to be doing that’s why she is no longer working for him. The SC observed no changes in her appearance since the last visit. The Pa reported no change in his medical condition or any falls, no hospitalization, ER visits, Surgeries, was reported. The

The client was rude and angry as he was being taken to his room on the stretcher. Before the client was transferred from the stretcher to his bed he stated that he was feeling nauseous. So we gave him a few minutes to relax before he can slide to his bed. However, while we were standing and waiting he was rude to everyone mentioning that we are rushing him. The PACU nurse and my preceptor attempted to reassure him until he eventually moved to the bed. I was able to prepare his odansetron for his nausea as ordered. When I came back to the room after receiving report from the PACU nurse the client verbalized his anger stating that he did not know how to use the urinal and sitting up in bed. The client demanded his phone and belongings from security in which they were notified. However, security could not bring his belongings as soon as possible which resulted in his anger increasing and raising his voice. At this point, I was the only one in the room and my preceptor entered the room after hearing the client’s voice.