Subway Case Study

2593 Words May 9th, 2012 11 Pages
TABLE OF CONTENTS
I. INTRODUCTION…………………………………………………………………Pg 1-2 1) CPD Cycle………………………………………………………………………Pg 2 II. MY PERSONAL AND PROFESSIONAL LIFE………………………………..Pg 2-8
1) Introduction about me…………………………………………………...….Pg 4-5
2) Family……………………………………………………………………….Pg 5
3) Education...………………………………………………………………….Pg 5
4) Working Experience………………………………………………………...Pg 5-8 5) Achievements……………………………………………………………….Pg 8
III. CAREER METAPHORS………………………………………………………...Pg 8-9
IV. JOHARI WINDOW……………………………………………………………...Pg 9-11
V. NOHARI WINDOW……………………………………………………………...Pg 12-13
VI. MYERS-BRIGS TYPE INDICATOR (MBTI)………………………………….Pg 13-15
VI. BBC PERSONALITY TEST…………………………………………………….Pg 15-16

VII. SUMMARY OF SELF-ANALYSIS……………………………………………Pg 16-17
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The below listed are the few departments of Subway and its process:
a) Executive: This team mainly supports company wide operations at Subway’s headquarters in Milford, CT (USA) and supports customer care and business process team.
b) Administrative: This department is responsible for employee management and administration tasks and grounds of opening new centers.
c) Franchise Brands: This department offers a broadened functions of innovative and promising deals, ideas that will improve the Subway experience for franchisees and the customers.
d) Development: This department recruits new franchisees and works closely with potential franchisees to open new Subway restaurant. The team helps in identifying new franchisees and also helps them in real estate planning to start the operations.
e) Operations: This department mainly focusses on standards and provide sufficient training and guidance to the franchisees. They even provide operational assitance to the franchisees and field staff.
f) Technology: This department is responsible for implementing and maintaining all technical support throughout the company. They provide technology assistance to the franchisees to operate the business more efficiently and effectively.
g) Marketing: This department promotes the product commercially and print ads. Research and development team is integrated in this department to test markets the food and

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