Subway Case Summary

This case analysis is based on the events that occurred on March 13, 2001 and the days that followed at Cerner Corporation. On that day the Chief Executive Officer of Cerner Corporation, Neal Patterson, sent a memo to the company’s managers via e-mail. In the message he advised the managers of his disgust with their disregard of punctuality and work ethic which he felt was as a result of the managers’ lack of leadership skills. The e-mail message was later obtainable for viewing on the Yahoo website to the public, including existing and potential investors and stock market analysts.

The Cheesecake Factory has been one of the more successful chain restaurants in recent years because they have provided great food and outstanding customer service in a fun atmosphere. The cheesecake factory employs a high standard of general conduct and moral aptitude. As a chief executive officer in today’s society, it is my responsibility to ensure The Cheesecake Factory abides by the laws and ethical duties that are mandated by today’s society. There is a copious amount of benefits to being a chief executive officer, however there is an equal amount of risk as chief executive officers are held liable for almost any action or infraction that their company has induced.

In health crisis matters, it is imperative that organizations who are at fault communicate with compassion when addressing the public and the media. Companies who apply this practice successfully are able to improve their credibility, provided their chosen spokesperson presents themselves as compassionate and empathetic when addressing the issue. By appearing genuine concern for the wellbeing of their consumers, and outlining necessary steps being enacted, a company can rebuild its public perception as consumers see their concerns being taken seriously and are thus are more likely to respond positively. Communicating with compassion and empathy is a tactic that Chipotle employed quite successful during the backlash of their second E. coli outbreak. Chipotle’s co-CEO and founder Steve Ells applied this practice during his appearance on NBC’s the Today Show on December 10, 2015 where he addressed the food poisoning allegations plaguing the business. When

Tom needs to take time off of work to spend with his wife and to start a family of his own. 90 hours a week was far too taxing both physically and mentally for him.

1. How do food trucks affect local production possibilities curves for the restaurant meal industry? Explain your answer and provide a correctly drawn and labelled production possibilities diagram to illustrate your explanation.

“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently” (“The 16 Best…”). This quote by Warren Buffet is relatable to many public relations crises. Unfortunately, many individuals are unaware of the long lasting effects of their actions. As a result, an individual’s reputation can be ruined very quickly. If the individual is lucky, the damage to their reputation is not permanent. One man in the midst of repairing his own reputation is Michael Vick. This paper will discuss the details of the Michael Vick dog fighting scandal, how it relates to crisis management, and the overall message this case relays to public relations professionals.

For my social norm, I chose to read aloud on the subway. In addition, I read from Ta-Nahisi Coates’ between the world and me. To summarize, this novel is about Coates writing a letter to his child regarding the hardships and realities of being black in the United States. Considering the fact that we as a society are uncomfortable with discussing race, I found it helpful to kill two birds with one stone.

I will be doing my paper on Subway. I will talk about the company’s former spokesperson “Jared Fogle.” In the first paragraph I will go into the history of him with subway and I will also write about when he was hired, his promotions, and also his successes. In the second paragraph I will inform you of his salary and all the benefits he had with being the spokesperson of Subway. I will also apprise you on how long he was employed plus his annual pay. Also in the second paragraph I will let in on his family and personal life. In the third paragraph I will tell you about Jared’s downfall. I will explain the scandal that he created and how much that affected his life and all the action that was taken when he decided to do something that

The unpredictability of the business industry leads to businesses striving to appeal towards a wide consumer base. However, when a problem arises, a business must provide a solution in their favor to maintain a high revenue. Imagine creating a successful business, investing countless hours and money, to have it destroyed by adolescents and their rowdy behavior. In response to the effect of unfortunate encounters with inconsiderate teenagers, Joseph Jones decides to eliminate his nuisance from his restaurant in a newspaper ad. He implements a restriction to teenagers’ dining hours.

The case study that was analyzed is, “Unauthorized Disclosure: Hewlett-Packard’s secret Surveillance of Directors and Journalists,” by Anne T. Lawrence, Randal D. Harris, and Sally Baack. The ethical issues presented through the case deal with Hewlett-Packard Company (HP). HP is a major international company in the computer and technology market. The company describes itself as a “technology solutions provider to consumers, business and institutions globally.” Their credo is called “HP way”, which focuses on points such as trust and respect for individuals, high level of achievement and contribution, business conduct with uncompromising integrity, objectives through teamwork, and encouragement of flexibility and innovation (Newman). The problems faced by HP’s board of directors were a lack of accountability with HP’s credo. If the “HP way” was followed by them, these ethical issues would be avoided. It also promotes a bad example by the high-level of management of this globally powerful organization.

Management is the backbone of any good company. In order for a company to successful, a strong management team is needed in order to meet goals in an effective and efficient manner. Chipotle opened its doors in 1993 when Steve Ells took a chance and began his business in San Francisco. Chipotle is a chain of Mexican restaurants that is based in Denver. Chipotle is often cited as the company that started the fast casual movement where customers can get a healthy prepared meal quicker than other traditional styled restaurant. The fast casual restaurant concept was well received and Chipotle’s popularity expanded all across the United States. Customers could not get enough of the Mexican chain and massive lines could be seen stretching outside the stores all across the country. Along with its popular food, Chipotle Mexican Style Grill is a company that contains a successful management style. Why? What sets this companies management apart from the rest? There are many factors that we could analyze to understand the success of Chipotle, yet for the purpose of this paper, we will look into the cooperate culture of the company, human resource management, their leadership style, and how Chipotle deals with and how the company manages in times of crisis.

As the turn of the 21st Century evolved, it appeared as if Adelphia Communications Corporation was on a direct path of success; unbeknownst to their investors and the public, they were in reality on a direct path of destruction instead. Unfortunately, Adelphia is not the first major company in the history of the United States’ business world to lose the trust of the American public, but it is certainly one of the most notable ones to do so. As the events surrounding the Adelphia scandal unfolded in full view of the public eye, a multitude of media outlets were there to broadcast the destruction and distrust to the masses leaving many wondering if the term “business ethics” was actually nothing more than just an oxymoron. Throughout this

The success of Subway started in 1965, when Fred Deluca took an advice from family friend Peter Buck, to open a sandwich shop to earn more money and to pay for his education. The first Subway branch opened in Bridgeport, Connecticut. Their target was to open 32 restaurants in ten years,

The company London Underground has managed to survive through partnerships with other stakeholders to improve the rail transport sector. It is not easy for partnerships and collaborations to last for long without proper management and leadership in place. By choosing this company as the case study, it provides answers on how to well sustain partnerships for the good of commuters. Stakeholders have different expectations and cultures and incorporating them into a general agenda for a particular company can be quite a challenge. Mechanisms used by the London Underground company to cement these partnerships can be copied by other companies not only in the rail industry but other sectors too. This is a plus that needs to be shared by the different industries too.

When an international fast food restaurant such as Subway operates abroad, there are three risks that it should be aware of, which include: political risks, foreign exchange (monetary) risks, and competitive risks (Daniels, Radebaugh & Sullivan, 2011). While each risk has its own defining characteristics, their effects can force Subway to confront other types of risks.