Summarization And Changing Nature Of Knowledge Based Information

Knowledge management was defined as the turning of information into actionable knowledge which can be accessed by people who can apply it. Robbins (2003) gives a time perspective in his definition of knowledge management. He mentions as part of knowledge management the distribution of the right information to the right people at the right time. Lytras et al (2002) gives a definition of knowledge management which emphasises the purpose of knowledge management. In the definition creation of new capabilities, enablement for superior performance, encouraging innovation and enhancement of customer value were mentioned. For the purpose of this study the researcher summarised knowledge management as the intentional process of coordinating people, technology and systems to optimise creation and sharing of intellectual

The superior capabilities of knowledge management systems provide an opportunity for the business to engage the most effective components and recognize the importance of communication to make informed, accurate decisions (McGrath, 2001). This system can organize the company’s knowledge resources, knowledge obtaining, organizing, and applying to make a sound routine the will enforce effectiveness (Niu, 2008). The dynamic function of knowledge management to create, capture, and apply knowledge to achieve an organization’s objective will allow them to be more profitable and successful (Zucker, 1986). In addition to increasing profits, the system can be also used to reduce costs and enhance research and development (DeTienne & Jackson, 2001). With all of these advantages, it would be wasteful for a company to not employ knowledge management. As seen in the Discovery Communications, Inc. example, the company can attribute their new productivity levels and increase in ease of securing documents to the knowledge management system that put into place by Carefree Technology. Like Discovery Communications, Inc., knowledge management is so popular today because companies can collect, process and share knowledge to ignite employees ' creativity which in turn will make the business grow. Wenhong and Jianhua (2009) explained the core of knowledge management is to convert company’s knowledge resources into an increased company

They are an important benefit to e-commerce because they can be used to produce reports and also risk analysis. These portals can be used to information on all the business levels and functions. The information can be accessible at any time, which can save money and time for the company. The collaboration, knowledge management, and e-commerce are all vital ingredients in improve the performance of supply chains and organization.

In today 's high competitive business world, success is dependent on how efficiently and effectively an organization can develop and utilize its information and knowledge resources(Carlsson etc, 2002). Therefore, there are many dispute on information and knowledge management. The purpose of this essay is to discuss the relationship between Information management(IM) and knowledge management(KM), then argument about whether KM is important for an organization. In order to make sure essay have a clear structure, this essay main divided into four parts (from Part 2 to Part5 ): Part 2 will introduce what is IM and KM, the benefits of IM and KM, the relationships amongst data, information and knowledge, and then this paper will introduce the relationship between IM and KM; Part 3 will analysis case study of good knowledge management in Xerox company; Part 4 will analysis case study of bad knowledge management in NASA; Part 5, this essay will give an argument result to you in conclusion.

I hereby declare that the present study “Knowledge Management System Implementation: A Comparitive Study of Infosys and NTPC.” Is based on my original research work for the fulfillment

Knowledge management as theoretical and practical concept appeared in the second half of 20th century. With the rapid development of ICT so called ‘knowledge bases’, intranets and computer-supported cooperative work have been actively used in knowledge management process.

The internet’s debut in 1988 which had revolutionized commercial transactions all around the globe had grown exponentially over the past decade. In fact, the world internet users and population statistics by the Miniwatts Marketing Group (2009) showed that 23.5% of the world’s population are internet users and that the growth of internet users from 2000-2008 is 336.1 %. This rapid increase in internet users paved the way for the development of electronic commerce or E-commerce. E-commerce, the exchange of information, goods or services online, had also gained popularity over time as more and more people discover the expediency of online transactions. However, the internet, which is a huge storage room of information, poses

Knowledge management systems provide a means to assemble and act on the knowledge accumulated throughout an organization. Such knowledge may include the texts and images contained in patents, design methods, best

Knowledge management helps to solve some of the most common business problems and at the same time delivers

In shaky, uncertain economies, small and medium enterprises often take the biggest blow in periods of slow or no business. When there are minimalistic orders, the impact is immediate as most of these firms don’t have a wide array of products compared to big firms. As a small organization, it’s always important to have a proper Information technology portfolio to help them carry out proper analysis and establish ways of retaining their clientele throughout their business periods. SME’s need a clearly laid out plan to how it plans to adopt and use technologies such as knowledge management systems throughout its existence if they are to compete with the large organizations as small organizations are known to operate without structures and have adopted informal business processes to manage knowledge.

KM is a discipline that promotes an integrated approach for identification, capture, retrieval, distribution, sharing, use and reuse of information and knowledge assets. Through this discipline, staff, processes and technologies will be aligned to drive the realisable value and benefits of the information provided and knowledge assets and contribute to the organisational efficiency, effectiveness and innovation. Despite the continuing interest among researchers and practitioners on KM, however, KM still remains a mystic to senior executives in an organisation filled with obscure terminologies and often, treated as a marginal periphery.

Knowledge management is defined as the productive handling of information and resources within a firm for best decision-making process (Jashapara 2010). The main objective of knowledge management within an organisation is to enhance performance by empowering personnel to obtain, share and employ their collective information in order for them to make the right decisions when required (Sokhanvar, et al., 2014). Knowledge management entails more than technologies used for tracking or sharing information, it is also about creation of practice, developing trusted content and forming networks within and outside the organisation. In order to understand about an organisation’s knowledge management practice, one needs to understand the organisational structure in which it is found. Some organisation’s culture dictate the manner in which people interact and collaborate as regards to information is handled for the success of the organisation. Such organisations indoctrinate their employees on the value of knowledge and the significance of collaborating with each other. In addition, such organisations have support structures that facilitate this process such as mentorship programs. On the contrary, that do not act on their resources and information because they do not have mechanisms that support networking, collaboration and sharing of information. This consequently leads to a situation of negligence by the employees and to the detriment of the organisation. The paper

Before diving into the KMS too much, it is necessary to detail it for the understanding of our process and the rest of this paper. The KMS that we chose was a simple repetitive process containing four steps: creation & acquisition, organization & storage, distribution & sharing, and application & usage (Abdullah, Ibrahim, et al., 2008). From this cyclical system we are able to manage knowledge in many different ways, all of which are beneficial in some way and contribute to the overall ease of use and efficient nature that defines the KMS. Here are each of the steps explained:

Hewlett Packard (HP) is a leading multinational organization providing products and services in many IT related technologies such as computer hardware and software, printers, scanners, storage devices etc. In 1995, the company decided to introduce knowledge management in its organization that will make its systems, processes, outcomes superior with organized and systematic knowledge handling and storage. HP faces severe competition and thus has to be ahead of the market using many strategies, one of which is application of Knowledge Management (KM). With over 600 business units located

The concept of knowledge management (KM) has been used in different disciplines, mostly people use it in engineering and artificial intelligence area. Recently, more and more people realized that knowledge has become an important resource in business management. KM is about to deliver the right knowledge to the right people. At the same time, it can be retrieved and used its knowledge in any current applications or scenarios for people to analyze. Since KM has become more important in business strategic and tactical requirements, we conclude that knowledge management is the management of