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Summary Chapter 7 Gladwell

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During Chapter 7 Gladwell delineates how the approach of cultural estate can be held for something as devastating and calamitous as the deluge of plane crashes that happened between 1988 to 1998 on flights managed by Korean Air. During that time Korea Air lost a plane to a crash about 4.79 time per million departures, a percentage of 17 times higher than united Airlines. The quota was so astonishing that the Delta and Air France suspended their partnership with the airline, also US Army personnel were restrained to fly with the company and Canada deprived Korean Air from flying the their country’s
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