Summary: Driving Change with Internal Coaching Programs

11406 Words46 Pages
DRIVING CHANGE WITH INTERNAL COACHING PROGRAMS

DAVID ROCK FOUNDER & CEO, RESULTS COACHING SYSTEMS

RUTH DONDE, MBA, ACC GLOBAL CONSULTANT, RESULTS COACHING SYSTEMS

EXECUTIVE SUMMARY
This paper outlines a new way of utilizing coaching to drive wide scale organizational change. It illustrates how training leaders to be internal coaches is a more scalable, sustainable and robust approach to driving change and improving performance than hiring external coaches. The authors illustrate the various benefits to using internal coaches, flesh out the cost benefits, and highlight a range of creative ways that organizations can integrate coaching into their Learning and Development (L & D) or Organizational Development (OD) frameworks. It
…show more content…
One of the key competencies organizations need to develop now is a capacity to execute change effectively, across complex, chaotic, diverse and widely spread systems. Most organizations have a poor record in this area, and the need to improve this capacity is getting more urgent every year. The Human Resources (HR) team – a.k.a. People and Performance, People and Culture, etc. – is charged with driving the human side of change. Whether it is trying to prepare people for change, executing new processes, or dealing with the fallout if change doesn’t go well, HR departments provide both the backbone and the arms and legs of any organizational change initiative. However the challenge is that HR is being downsized like never before. The people left in HR are strategic, not necessarily having the time to focus on driving change. To make this more difficult, HR is focused on not just one or two but five, ten, even twenty different change initiatives at once. These people need help; specifically they need help from people who know how to help them facilitate change. There is greater pressure on people to perform, faster pace of change, more uncertainty requiring thinking resources, creative workers requiring new resources and other development options becoming less viable. So, it’s natural that they should turn to coaches.

www.workplacecoaching.com

5

b. Coaches as Expert Change Agents
Coaching has a
Get Access