Summary Of Working With Emotional Intelligence

Daniel Goleman describes emotional intelligence as "the capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotion well in ourselves and in our relationships (Goleman, 2000).” Goleman goes on to explain that emotional intelligence can be broken down into two core competencies. These competencies include personal competence and social competence. Personal

The book, Emotional Intelligence 2.0, provides an alternative approach to how a person achieves success. This book does not focus on the conventional determinant of success, such as formal education and training, experience, and intelligence level (IQ). Although all these components contribute greatly to ones achievement of success, these factors are not the only factors to be considered in whether a person will be successful or not. This book focuses on the concept that it refers to as emotional intelligence (EQ), which is one’s ability to recognize and effectively understand his/her emotions in a productive and rational manner.

Having self awareness is a significant attribute to utilize when leading/managing others, interacting in social events and making personal decisions. Having the insight to distinguish your emotions, then using that knowledge to manage your behavior and relationships is being emotionally intelligent (Bradberry & Greaves, 2009). After using the Emotional Appraisal Instrument, I learned that self-awareness is my strongest emotional intelligence (EI) skill and my weakest EI skill is social awareness (TalentSmart, Inc., 2016).

Changing the interpretations in one’s mind allows someone to change emotions. Self-awareness is one of the characteristics of Emotional Intelligence and a vital factor in achieving success in nursing. Self-awareness is the first step in creating what clients want and how to dominant critical situations so that nurses can focus on client’s care, emotions, responses, nature and behaviour. Having self-awareness allows nurses to see where client’s thoughts and emotions leads to. It also allows nurses to see and control emotions, behaviour, and personality so that nurses can changes clients’ thinking. For example if a client knows that he or she is sexually active one should use contraceptive methods to avoid teenage pregnancy and STIs.

With the publication of Daniel Goleman’s book Emotional Intelligence in 1995, the business world got an answer to a question that had been plaguing it for decades: “Why did some people of a high IQ struggle at managing teams while other leaders of lower IQ excel at it”? Goleman asserted that the traditional measurement of IQ (intelligence quotient) was not enough to determine a good leader. Schools and universities concentrated on developing the cognitive and analytical part of the brain, while the teaching of how the emotional side of the brain worked was ignored. Goleman defined this “emotional intelligence” of a human being as a set of competencies that distinguish how one manages

Emotional intelligence is very helpful in maintaining a healthy working environment through decreasing conflict, increasing harmony and building strong, healthy relationships. Emotional intelligence is defined as the ability to identify and understand self and others’ emotions in a proactive way. Emotional intelligence can be achieved through acceptable behavior and stress management training. Emotional intelligence helps in proactive emotional approach that is efficient in emotional balance management. It is guided by self-awareness, self-management, social awareness and relationship management (PENN Behavioral Health Corporate Services, 2008).

There are many definitions of emotional intelligence. Daniel Goleman discussed this theory in his 1995 book titled, Emotional Intelligence. From the ideas of Mr. Goleman, nurses may find a more useful definition for this profession than from the previous notions of Salovey & Mayer (1990) who simplified emotional

Self-regulation is an area I thrive in, as long as I am practicing self-awareness. Self-regulation is the management of one’s internal states, urges, and assets. Self-regulation can be broken down into trustworthiness, integrity, comfort with ambiguity, and openness to change (Sadri, 2012). As mentioned before I am able to recognize the way that my mood affects other people. This allows me to control my emotions and bring them to a level that is more suitable for the situation. In the past, I have struggled with consistently being able to take full responsibility for my personal performance; yet, I have made it a priority to internalize the fact that I make mistakes and I cannot blame those mistakes on another person. I value the ability to be an open and honest person, which is the kind of person who does not try to blame other for their own shortcomings. In order to be emotional intelligent, you need to be open to the idea of working on yourself and changing the aspects that are inappropriate (Faguy, 2012). This is needed in the nursing profession because the patients and environment are fast-paced and ever-changing. A nurse has to be able to think on her feet. This is the broad spectrum that self-regulation requires from a person; therefore, it

"Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." The Effective leader requires a high degree of Emotional Intelligence. In this study, the various skills of Emotional Intelligence can be related with real situations. The various skills of Emotional Intelligence are Self awareness, self regulation, motivation, Empathy, social skill. People with high self-awareness are also able

Emotional intelligence was described formally by (Salovey & Mayer). They defined it as ‘the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions’. They also provided an initial empirical demonstration of how an aspect of emotional

“Emotional intelligence is the ability to understand and manage our emotions and those around us, therefore, this quality gives individuals a variety of skills, such as the ability to manage relationships, navigate social networks, influence and inspire others. Every individual possesses different level, but in order for individuals to become effective leaders, they will need a high level of emotional intelligence. In today’s workplace, it has become a highly important

Emotional Intelligence is defined as a ‘type of social intelligence that involves the ability to monitor one’s own and other’s emotions, to discriminate among them and to use the information to guide one’s thinking and actions’ (Salovey and Mayer, 1990: 189). According to Goleman (2001), ‘emotional intelligence comprises of 4 key components which are, Self

…good old street smarts-knowing when to share sensitive information with colleagues, laugh at the boss’s jokes, or speak up in a meeting. In more scientific terms, … [emotional intelligence] can be defined as an array of noncognitive skills, capabilities, and competencies that influence a person’s ability to cope with environmental demands and pressures.1

The fifth and last chapter deals with how organizations themselves can improve to actually facilitate more emotional intelligence among their employees. This starts with the corporate mission statement as well as the attitude and behavior that is displayed and supported

In our everyday lives, we are constantly interacting with other individuals. These interactions have an effect on our emotions. We have to learn how to identify and deal with these emotions because they have a direct effect on how we deal with issues at work. Individuals can work their way through this process by becoming aware of the importance of emotional intelligence.