Summary With ever increasing pace of change and complexity within businesses, it is easy to

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Summary

With ever increasing pace of change and complexity within businesses, it is easy to

understand why the term “Management” has emerged as the number one differentiator for

organisations and communities around the globe. Likewise it is easy to see why the traditional

methods of management development are no longer producing the desired pace and quality

of results. Typically the effective management aspects include problem solving, interpersonal

communication, decision making, conflict management, negotiation, team building and motivation.

To achieve these eminent skills with the accurate quality of management, an individual must begin

with strengthening the skills that complement his/her best behaviour (Zenger 2009).
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The significance of communication need not be elucidated in today’s dynamic environment;

effective communication certainly has become a necessity in leading a better and meaningful life.

Everyone has their own way of communicating, both in verbal and non- verbal form. Communication

is a fundamental requirement irrespective of relation, age, gender, situation and religion. It is

indicated as the key aspect of an organisation (Carlopio & Andrewartha 2012). Traditionally, human

beings persistently tried to develop the quality of communication and formulated it in an effective

manner to overcome their apprehension of job loss, change and technology (Carlopio & Andrewartha

2012). The impact of communication can simply be understood by its effects on the business

structure and organisational aspects.

Skill Justification

The choice of the skills are vindicated by illustrating both professional and personal examples

I. Indulgence in Self reflective act:

The skill assessment exercise (Carlopio & Andrewartha 2012, p. 43) performed in the first

essay helped me to frame an opinion on myself in order to build a good personality basing

my strengths and weaknesses. The self reflective act gives us an insight of our own state of

mind (Solomon).

II. Feedback:

Feedback provided by others can also give us insights into ourselves. The feedback

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