QUESTIONS FOR REVIEW AND DISCUSSION CHAPTER ONE:
1. How does true "reengineering" differ from "reorganizing," "downsizing," and other concepts of organizational restructuring?
Reengineering differs from reorganizing, downsizing and other concepts of organizational restructuring because reengineering includes much more than reorganizing, downsizing and other named concepts of organizational restructuring. Reengineering is defined as "the systematic redesign of a business's core processes, starting with desired outcomes and establishing the most efficient possible processes to achieve the outcomes."
2.What is the significance of a supervisor's visibility and availability?
According to the text, it is always going to be important for…show more content…
Empowerment and delegation are differentiated in the way that a supervisor must be empowering in relationships with employees by delegating properly to the fullest extent of his or her capabilities. Empowerment is no more than that old standby delegation.
7. Why has "marketing" become so prominent in health care today?
Marketing has become so prominent in health care today because the health care system is more and more resembling a business. There are many functions to be performed and many complex and sophisticated skills involved. There has been so much growth and competition that health care is advertised and marketed like any other product.
8. In reengineering, what is the primary purpose of working backward from desired outcomes to establish new processes?
The primary purpose of working backward from desired outcomes to establish new processes is true reengineering, beginning with a clear focus on the desired outcome and working backward to determine how best to achieve that outcome, consumes large amounts of time and energy.
9. What is the impact of employee mobility on supervisory style?
The impact of employee mobility on supervisory style is as employees become more mobile and move about in larger areas, there is a need for the supervisor to pay more attention to people who are out of sight much of the time.
10. What primarily keeps the organization working toward its goals within Likert's Job