Supplier and Partnering Processes
For many businesses, goods and services provided by suppliers or partners account for a significant portion of the cost and value of the final product. Suppliers include not only companies that provide materials and components, but also distributors, transportation companies, and information, healthcare, and education providers. Key suppliers might provide unique design, technology, integration, or marketing capabilities that are not available within the business, and therefore can be critical to achieving such strategic objectives as lower costs, faster time-to-market, and improved quality. Organizational partners might include educational institutions that collaborate on research and training.
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Analytical reports and on-line data are used to identify material defect trends. Performance reports are sent each month to key suppliers. Joint customer-supplier teams are formed to communicate and improve performance. A supplier management task force of top managers directs current and strategic approaches to improving supplier management practices. Finally, communication, feedback, and recognition or awards are important practices in supplier and partnering processes. For instance, the Fastener Supply Corporation, which distributes fasteners, electronic hardware, and other products to over 300 customers makes frequent contact with its 250 suppliers, invites them to company functions and shares such information as customers’ forecasted requirements.5 Feedback should provide timely and actionable information to suppliers to lead to improvement and ensure that suppliers meet the organization’s performance requirements. At Fastener, any potential performance problems are brought to attention with prompt notice and immediate feedback. An annual award dinner recognizes outstanding suppliers for quality and continuous improvement. Many companies such as Bethlehem Steel, Miller Brewing, and Honda, make a point of delivering supplier awards not only to upper management at a fancy banquet, but also to the workers on the shop floor. "It 's one thing for the boss to say that
In the case analysis of Managing Supplier Quality, Integrated Devices’ Injected Molding Commodity Team responsible for conducting business and process interaction with
In a company like Voith, where more than half the value of a project is comprised of procured material versus in-house manufactured parts and labor cost, supply management and strategic sourcing have the potential to provide some of the most value-added benefits to the organization. The sourcing department within an organization has the fiscal responsibility to ensure that profit goals are not only met but exceeded. There is a direct impact on the bottom line of the project through positive or negative performance of the vendor (i.e., quality and on-time delivery) and through the negotiated price of the parts procured. Improving bottom line profit is accomplished by establishing specific sourcing strategies, tailored to each project’s requirements as defined by the customer’s needs, with the reduction of overall project cost as the focus. Voith puts a great deal of emphasis on cost
The supplier should make sure that he keeps in touch on the progress of the production of the products and inform of any delays, extra costs, or failure that make take place.
Maintain and assess suppliers’ performance and create relationships. Evaluate each supplier capacity and ability to perform as well as identifying and reducing the supply chain risks
Suppliers want steady orders and prompt payments. They also like to be valued by the company they supply for instead of their ‘last resort’.
- M&S rewards complying suppliers who promote continual improvement with the opportunity of co-development and long-term relationship advantages (training, share expertise and information...)
The article discussed is written by Lisa Arnseth: “Sharing Value with Suppliers,” Inside Supply Management Vol. 23, No. 4. The article begins by talking about the economic downtown was hard on everyone and when things started looking up in 2009, that some suppliers could still not recover. Suppliers were forced to make cutbacks which made it very difficult for them to stay in business. Some of the larger manufacturers decided to help their suppliers by sharing their financial expertise, capital, and their lean manufacturing knowledge to help pull them out of the rut. In today’s world, a shared value approach is beginning to take course. The article begins discussing Toyota, Hyundai Motor Company and Samsung. These companies are looked at
According to the Purchasing and Supply Chain Management textbook, “Supplier performance measurement includes the requisite methods and systems to collect and provide information to measure, rate, or rank supplier performance on an ongoing basis (324).” Bose has developed a detailed supplier performance system that measures on-time delivery, quality performance, technical improvements, and supplier suggestions (Schulz, 2016). Twice a month, Bose generates a report providing feedback to suppliers about their performance. If necessary, Bose uses these measurements to establish goals for improvement for that supplier to attain. It would be beneficial for
The power of suppliers is also analyzed and the relationship between the buyers and suppliers is determined. Managers can create strategies to reduce the cost of suppliers and create an efficient supply chain by this analysis.
An organization must select suppliers it can do business with over an extended period. The degree of effort associated with the selection relates to the importance of the required goods or services. Depending on the supplier evaluation approach used, the process can be an intensive effort requiring a major commitment of resources (such as time and travel). This section addresses the many issues and
To choose the best suppliers for our various components, all existing suppliers are evaluated. Cost per item, accounts payable (A/P) terms, actual delivery time, average days late on delivery, and total ordered quantity are calculated and compared. Because on time delivery is vital to our daily operation, delivery time and average days late are considered the most important criteria. Based on this evaluation, suppliers recommended for each component are listed below.
• Strong relationships with suppliers that offer credit arrangements, flexibility, and response to special product requirements
Partners: Nurture a winning network of customers and suppliers, together we create natural, enduring value.
The company uses target pricing for the parts they purchase from suppliers. To Honda, customer satisfaction is top priority which they accomplish through suppliers competitiveness in quality, cost, delivery, development, and management. Honda gives its suppliers target costs and it reduces the cost through own ideas, technology, and improved productivity. Exhibit 1 illustrates Honda’s supply chain.
Nurturing the relationships with the existing suppliers and new suppliers to ensure that they provide priority and best quality of service to you.