Supply Chain Management

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SUPPLY CHAIN UPPLY HAIN MANAGEMENT ANAGEMENT Report produced for the EC funded project INNOREGIO: dissemination of innovation and knowledge management techniques Sotiris Zigiaris, MSc, BPR engineer by BPR HELLAS SA J A N U A R Y 2 0 0 0 SUPPLY CHAIN MANAGEMENT 1 Contents 1 1.1 1.1.1 1.1.2 1.1.3 1.1.4 1.2 Description What is the Supply Chain Management (SCM) What is the importance of Supply Chain Management Supply Chain Management Today Supply Chain Management Tomorrow The Supply Chain Management Pipeline Objectives of the Supply Chain Management 1.3 Supply Chain principles/ Methodology and Solutions 1.3.1 Supply Chain Principles 1.3.2 Methodology of a Supply Chain Management project-solutions 1.4…show more content…
Morehouse of A.T. Kearney calls the extended supply chain. "The goal of the extended enterprise is to do a better job of serving the ultimate consumer,". Superior service, he continues, leads to increased market share. Increased share, in turn, brings with it competitive advantages such as lower warehousing and transportation costs, reduced inventory levels, less waste, and lower transaction costs. The customer is the key to both quantifying and communicating the supply chain 's value, confirms Shrawan Singh, vice president of integrated supply-chain management at Xerox. "If you can start measuring customer satisfaction associated with what a supply chain can do for a customer and also link customer satisfaction in terms of profit or revenue growth," Singh explains, "then you can attach customer values to profit & loss and to the balance sheet." INNOREGIO project S. Zygiaris, Msc, BPR Engineer BPR Hellas SA SUPPLY CHAIN MANAGEMENT 3 1.1.1 What is the importance of Supply Chain Management In the ancient Greek fable about the tortoise and the hare, the speedy and overconfident rabbit fell asleep on the job, while the "slow and steady" turtle won the race. That may have been true in Aesop 's time, but in today 's demanding business environment, "slow and steady" won 't get you out of the starting gate, let alone win any races. Managers these days recognise that getting products to customers faster than the competition will improve a company 's

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