Supply Chain Operations Reference Model: Purpose and Operations

1092 Words Nov 28th, 2012 5 Pages
Supply Chain Operations Reference Model (SCOR): Information about (SCC)
Developed by Supply Chain Council (SCC) SCC: Independent, not-for-profit corporation organized in 1996 by: Global management-consulting firm, Pittiglio Rabin Todd & McGrath (PRTM) and Market research firm, Advanced Manufacturing Research (AMR) in Cambridge, Massachusetts. Started with 69 voluntary companies; now close to 1000 members. SCC Objective: To develop a standard supply-chain process reference model enabling effective communication among the supply chain partners, by
Using standard terminology to better communicate and learn the supply chain issues Using standard metrics to compare and measure their performances

Supply Chain Operations Reference Model
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Return (Processes associated with returning or receiving returned products) Manage Return business rules


Three Levels of Process Detail


Schematic Plan

Comments Level 1 defines the scope and content for the Supply chain Operations Reference-model. Here basis of competition performance targets are set.

Supply Chain Operations Reference Model

Top Level (Process Types)

Source Return


Deliver Return


Configuration Level (Process Categories)

A company’s supply chain can be “configuredto-order” at Level 2 from the core “process categories.” Companies implement their operations strategy through the configuration they choose for their supply chain. Level 3 defines a company’s ability to compete successfully in its chosen markets, and consists of: Process element definitions Process element information inputs, and outputs Process performance metrics Best practices, where applicable System capabilities required to support best practices Systems/tools Companies implement specific supply-chain management practices at this level. Level 4 defines practices to achieve competitive advantage and to adapt to changing business conditions.


Process Element Level (Decompose Processes)
Identify, Prioritize, and Aggregate Supply-Chain Requirements

Balance Production Resources with Supply-Chain Requirements

Establish and Communicate Supply-Chain

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