Supporting Good Practice in Managing Employee Relations

As she sat in her office in Winnipeg, Britney MacPherson thumbed through a textbook on

Waitrose`s workers are with fully employment rights. They are working in safety and healthy environment. All of the stores are fire safety and secure as

Employees should provide appropriate documentary evidence to prove they are entitled to work in the UK where necessary. Information on retirement entitlements and pension schemes available in the workplace are also detailed in an individuals contract: this includes details on who is entitled to a pension and how the pension scheme works. The contract also details rights relating to maternity and pregnancy. It also looks at absence detailing sickness pay and entitlements: sickness pay depends on length of service previous sickness records and benefits received from government sick pay schemes. Staff must notify the employer providing them with appropriate evidence of illness in accordance with the sickness

This unit is about understanding employment rights; health, safety and security; how to work with others and how to manage and improve own work in a business environment.

You work in a call centre which has recently experienced a downturn in the amount of business that it has. It has been decided, therefore, to make 5 of the 20 Call Centre Operators redundant. Write a letter to the Operations Manager explaining:

Recruitment agencies are popular but unlike the Job Centre’s they charge commission for recruiting staff on a temporary or permanent basis. This means that the employer may have a chance to see how an employee is likely to work out by putting them on a three, six, twelve-month fix term contract initially. This is

Workers will also work to the terms of a contract, they will usually carry out the work personally. Workers will include casual work, agency work, freelance work and seasonal work. Workers are entitled to some employment rights including, national minimum wage, holiday pay, protection against unlawful discrimination, the right not to be treated less favourably if they work part-time. See point 2 Appendix

There are also benefits for employees as well, such as, avoiding long-term absences which result in the employee having a difficult time returning to the workforce; maintaining a stable income, job skills, and self-esteem. (Management of Occupational Health and Safety, 2011, 327)

First, it is crucial to know and understand which law governs the employment contract. According to Seaquist, contract law is governed by the common law or the Uniform Commercial Code (UCC) (Seaquist, 2012). If the contract handles the sales of goods, it is governed by the UCC (Seaquist, 2012). If the contract handles anything besides the sale of goods (such as real estate, insurance, personal services like employment, etc.) then it is governed by the common law (Seaquist, 2012). When a business or employer hires an employee to join the staff,

A fixed term contract employee is someone that will work for the organisation for a period of time, this could be for a certain project, maternity cover or at a peak period for the business. The organisation will provide an employee with a contract stating the purpose of the role with start and end dates

Self employed - if you are not employed in a contract of employment with an employer but contracted to provide services other a period of time for a fee or be a business in your own right. Therefore a person will work for themselves rather than a employer. You do not have employment rights but have to pay your own income tax and national insurance contributions.

References:Paul Blyton and Peter Turnbull (2004) "The theory of employee relations" The Dynamics of Employee Relations (3rd edition) PALGRAVE MACMILLAN Printed in ChinaJohn Gennard and Graham Judge (2002) "Employee Relations Strategies and Policies: Management style" Employee Relations (3rd edition) London: Cromwell Press, Trowbridge, WilrshireEd Rose (2004) "Theoretical Approaches to employment and industrial relations" Employment Relations2nd edition Prentice HallRasmussen & Lamm, (2002) "R&L,

Temporary contracts, like fixed term contracts are usually contracted for a specific period of time. Temporary workers can be seasonal, contractors/freelancers, casual and/ or agency workers.

From day one of the temporary assignment the worker is entitled to the same access to job vacancies as permanent members of staff and collective facilities such as staff canteens, childcare facilities and transport services. A third type of employment status is volunteer workers who are individuals who carry out tasks or services of their freewill and without payment, often, though not necessarily, for charities. Volunteer workers are not in a contractual relationship with an organisation as there is not intention to create legal relations, no financial remuneration and no enforceable obligations on either side.

It is certainly true that the current law defining the employment status of ‘workers’ is uncertain, as it is wholly inflexible to deal effectively with cases of non-standard forms of employment, atypical workers, for example: agency workers, part-time workers, fixed-term workers, as required workers and homeworkers. Thus, reform is necessary to redress the concerns of lack of legal certainty in relation to this area of the law.