Introduction
The founder of Home Depot opened two stores in Atlanta, Georgia the year of 1979, with a fruition vision of one-stop shopping for the do-it-yourselfer. Both stores square feet were 60,000 each with a warehouse to stock 25,000 products, which were more than their competitors at that time and more product than the average hardware stores. The Home Depot has 2,200 retail stores in the United States as well as in other countries such as Canada and Mexico with an average of inside space of 105,000 square feet and outside space of 23,000 square feet of garden space in each store across the region which has made them the world’s largest home improvement specialty retailer. Additionally, each Home Depot store carries different products
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Meaning they has transition to a mixed platform. Equally, they have a few purchase and delivery options for their customers. For instance, the online business is going in the right direction for the company and the customers due to, the offers or options to Buy Online Pick-Up in Store, Buy Online Ship to Store, and Buy Online Deliver from Store and the ability to purchase from one store and pick up at another store of your choice anywhere in the United States. Not to mention, their supply chain network is supported by a complex, integrated and evolving due to Home Depot strategy, Mission and Vision that is so well followed, to Excel customer satisfaction through consistently high-quality products, customer service and competitive pricing and to become the number #1 customer service retailer in the world. Also, for customers, Home Depot focuses and aims to receive the best possible service by training skilled employees and nurturing long lasting relationships, (Ferguson, 2017). The Home Depot vision is to become the number #1 customer service retailer in the world. With this vision they live by 8 values that supports this vision. These values …show more content…
According to Bond, in recent years Home Depot supply chain has been remodeled, which is a new type of fulfilment of building a foundation center for shopping in-store and online. Equally, their supply chain has been restructured because of the recognition of customer value of inventory visibility and online product research, all lead Home Depot to integrate the experience of shopping online or inside the store. Regardless of how this restructure meet the customers, Home Depot transaction processes is preferred to be looked at as a fulfillment, for instance, the network of distribution centers for store replenishment was restructured to developed, deployed and a more recent fulfillment of direct-to-customer. To support this in 2004, Home Depot had a three-phrase project that was a success due to their recognition of their supply chain, the first phase, an in-house replenishment was executes because Home Depot needed to know how and when product was coming to the store. With that in mind, to attain the needed performances, products were automated order via Home Depot placing the orders for majority of their products. Second phrase, the efficiencies of bulk distribution centers were increased because Home Depot went to two centers such as the Stocking Distribution and Rapid Deployment Centers. The project third phrase was the
The Home Depot mission is rooted upon 8 fundamental values. “ The Home Depot is in the home improvement business and our goal is to provide the highest level of service, the broadest selection of products and the most competitive prices. We are a values-driven company and our eight core values include taking care of our people, giving back to our communities, doing the right thing, excellent customer service, creating shareholder value, building strong relationships, entrepreneurial spirit, and respect for all people” (ir.homedepot.com).
Home Depot is the fastest growing retailer in the U.S. by some accounts. It has a fascinating history of innovation and entrepreneurship. The company had some difficulties in the mid-2000s that some attribute to cultural clashes. However, during this period the company was able to take full advantage of the housing boom. Yet when the bubble burst, Home Depot was forced to claim substantial losses. Despite these loses Home Depot has weathered the storm fairly well and is in prime position to take advantage of an economic recovery; if it ever comes.
The Home Depot mission statement reads as follows: “The Home Depot is in the home improvement business and our goal is to provide the highest level of service, the broadest selection of products and the most competitive prices. We are a values-driven company and our eight values include the following: excellent customer service, taking care of our people, giving back, doing the “right” things, creating shareholder value, respect for all people, entrepreneurial spirit, and building strong relationships.”
Home Depot's company stated vision is described in the case as "to be one of the most successful retailers in the next millennium" which is further defined by Home Depot's management as "the most successful retailers... will be those, among other things, can effectively profitability extend their reach to global markets". ("The Home Depot", 2004) Management at Home Depot also states that they plan to take the existing success in areas where they have a base business and use this base to expand into other markets.
Home Depot’s retail strategy is one of reasons for its fast growth and continued leadership in the home improvement retailer industry. Its focus on speed, efficiency, and quality has made it one of the largest retailers in the world. Home Depot focuses on being a leader in “product authority.” Walmart and Costco are leaders
From its roots as a vision in 1978 of a home improvement superstore The Home Depot has become a giant in this sector. Influenced by the “do-it-yourself” customer or the corporate contractors each policy and business plan is developed with a consumer stake holder emphasis. As its founders stated “We’re in the people business” (Planning), and this is maintained in its business structure today. Set up as a direct to consumer warehouse of home improvement and building products
The Home Depot knows that they must stay on top of technology and management must be able to organize this function in a way that surpasses the competition, pleases the customers, and keep the employees satisfied.
Home Depot is a for profit organization that is a family owned organization that was started with the beliefs that all their products should be natural and non-toxic to the user and the environment. It was started by an individual with an idea to be different from the rest. It was built on the principle of creating value for their stockholders while never forgetting their values. They seek to be profitable, responsible and balance the needs of communities. The Home Depot 's stock is traded on the New York Stock Exchange (NYSE: HD) and is included in the Dow Jones industrial average and Standard & Poor 's 500 index. The Home Depot 's proposition was to build home-improvement warehouses, larger than any of their competitors ' facilities.
Home Depot switched to a regional distribution system while upgrading their internal information technology infrastructure to better keep stores’ inventory stocked properly. This major overhaul materialized into The Home Depot’s stock outs dramatically decreasing.
Background The Home Depot is one of the largest home improvement retailers in the national has taken a wide assortment of building materials, home improvement products and lawn & garden products to provide one of the best customer services in the business as per the article (How Home Depot Make Money, 2017). The Home Depot was commenced Arthur Blank, and Pat Farrah, in the year 1978. The inspiration of setting up this company was to give customers a home improvement solution, with multiple stores across the nation larger than any of their competitor's facilities. They are the lead suppliers to all sorts of materials from the easiest DYI project to the most complex project of constructing a whole entire house (The Home Is Where Our Story Begins,
The Home Depot (NYSE: HD) is a home improvement, construction products and services retailer operating over 2,000 big-box stores in the United States and abroad. The Home Depot was founded in 1978 by Bernie Marcus and Arthur Blank with the vision of one-stop shopping for do-it-yourself (DIY) customers, installation services for do-it-for-me (DIFM) customers and competitive products for the professional market. Their DIFM installation programs include products such as carpeting, flooring, cabinets, countertops, and water heaters. In addition, the company provides installation of various professional products like generators and HVAC systems.
Home Depot is the world's largest home improvement retailer operating in 45 states, Canada, Chili and Puerto Rico. Home Depot stores aim to serve both do-it-yourselfers and professional contractors with home improvement superstores carrying between 40,000 and 50,000 different products. Home Depot has also been listed as one of Fortune's most admired specialty retailers for the past six years. In order for companies to succeed in the competitive current marketplace they must consider not only the bottom line and their investors but also their impacts on the community, their employees, and their customers. Home Depot was founded on the idea that treating employees well is an important responsibility. Home Depot believes employees that are
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