Swot Analysis Of Southwest Airlines

Bargaining Power of Customers (high)- Customers has several options when it comes to flying. But the main attraction to customers are low prices and Southwest makes it known that they have some of the lowest airfares. The only way Southwest can take back the power is by offering direct flights to cities that other airliners do not offer. Besides the small occurrence of having a direct flight to a city that no other airline has, Southwest

Total Resource Network (TRN) congratulates Southwest Airlines for thirty-eight years of consecutive profitability. This is a major accomplishment that should be applauded especially during this economic recession and recovery period. Southwest’s success has been attributed to their core values and mission that begin with their employees and exceptional customer service. These two attributes along with low airfares have

Southwest's competitive advantage in providing low cost is of the primary reasons which their competitors couldn’t match. The airline has the lowest costs on a per mile basis among all the major airlines as they used single aircraft type and the highly efficient, high-frequency ad point-to-point route scheme. Due to this commoditization of the industry, passenger profiles have changed with business and first class seat demand in great decline. This correlates perfectly with Southwest's position of no assigned seats or class designations. Competing companies have been forced to introduce low fare options in attempts to regain lost market share from low priced air carriers. Because Southwest's strategy has always been low cost, and standardized travel, they have not had to change strategy. This has saved them what could amount to millions on restructuring costs. Also, some of the competitors tried to increase no of flights which resulted in operational ineffectiveness

Southwest employs a qualified and extremely skilled management team. This airline has the financial stability and solid understanding of the aviation business. Not only are its customers a vital cog of the organization 's success but also its employees. Each employee is familiar

Southwest Airlines is a very aggressive company striving to increase its competitive advantage in the market without compromising the core values that have been set to differentiate itself from its competitors. It’s only by keeping the values of working hard, having fun, and treating everyone with respect that Southwest Airlines and its affiliates will continue to be an award winning organization. Southwest Airlines has been known to create a synergy between the multitude of personalities and behaviors which make up its workforce. Southwest has benefited from its successes by being able to acquire other

Thus, Before the merging of AirTran, Southwest’s main objectives consisted of various business strategies. For example, Southwest Airlines first strategy focused on point-to-point routes because it eliminated the need for connections, resulted in more direct routes, reduced delays and overall travel time. Southwest Airlines lands at small airports to steer clear of the congestion, to achieve high asset utilization, and to provide maximum convenience for passengers. In addition, Southwest has a workforce that is motivated in providing quick aircraft

The heart of Southwest represents more than just an airline; it represents a strong commitment to serving its customers. Southwest airlines’ success is founded on the dedication and hard work of its employees. I choose Southwest Airlines because I have personally witnessed how your company always puts people first. Southwest’s latest ad campaign “Transfarency” proves that Southwest Airlines knows that fair is more than just a price; it is an experience. Southwest builds trust with its customers through the guarantee of no change fees and two free bags. The Southwest way is why Southwest is responsible for carrying the most nonstop domestic passengers in the United States. Southwest Airlines not only takes care of their customers, but also treats their employees like family. I recognized Southwest’s fun-loving work culture when Shannon Grandin came to speak to my Strategic Brand Management class at SMU. As Shannon spoke, I could hear the love she has for her co-workers in her voice. Southwest has become her second home, and I know I want to be a

Conclusion Southwest Airlines has grown exponentially since it commenced flight operations in 1971. Due to their commitment to customers, their low-cost structure business model, and innovation they have enjoyed consistent growth and intend to continue to do so both domestically and internationally. They have remained steadfast in their approach to customer service, and while they are considered a no frills airline they have expanded my destination options, kept our fares lower than industry standard, and still do not charge for extras (i.e. baggage, curb side check-in, online check-in, snacks, etc.…). Employees continue to be the backbone of Southwest Airlines as they believe happy employees equal happy

The company’s success is founded on two primary goals: providing exemplary customer service and helping its employees do so by giving them the same respect and accommodations. As the aviation transportation landscape has slowly changed, so has Southwest. Whereas they initially focused on “no frills” flying by eliminating frivolous amenities, they have slowly transitioned into a more competitive airline by adopting programs aimed to tailor customer experience. The Southwest of 2014 is different from the Southwest Airlines of the past, but their strategic plans have remained focused on customer service and employee retention.

US Airways completed a merger in December 2013 . This merger provided much needed cash infusion into American Airlines, enabling it to emergency from

Southwest Airlines continues growth during challenging times with no its low price, no frills and good customer satisfaction, setting themselves apart from the competition. Organizational change is part of the culture that successfully allows Southwest Airlines to set itself apart. The airline industry is subject to external forces such as fuel prices, labor costs, passenger economic status, and public perception. Southwest Airlines has developed a successful business model based on standardization and efficiency that has allowed them to keep operating costs low and as predictable as possible.

This proposal addresses the needed steps to be taken in order for Southwest Airlines to see continued growth in the airline industry. Southwest Airlines has been able to remain one of the most profitable airlines in the industry for an extended period of time. Even with the hindrance of the 2001 terrorist attacks involving airplanes and the U.S recession of 2008, Southwest has continued to see strong revenue growth. Meanwhile, other companies were experiencing major losses and in some cases folding. Southwest Airlines has capitalized on the company’s strength of being the top low cost

Based on the case study, and on online and offline research into Southwest Airline’s current state, complete the following Tasks:

Upon review on a profile of a successful company we see Southwest Airlines as a prime example. Their ability to recognize weakness in their management system and adjust strategies has allowed them to emerge as a leader in the US airline industry. Southwest is the largest US low fare carrier with low fare rates, no additional fees and excellent customer service. Southwest Airlines currently has one of the most innovative management practices in the US to date. A review of the critical elements of Southwest Airlines proves to be effective and innovative.

Southwest Airlines was created in the late 1960’s by a businessperson Rolling King, and law school graduate Herb Kelleher, who sought a faster travel time between Houston, Dallas, and San Antonio, Texas (Dess, et al., 2014, p. C137). After overcoming all of the antagonism and legal problems of many major airlines, Southwest was able to take its first flight in 1971 (Dess, et al., 2014, p.C137). With a dedication and will power to grow the company, King and Kelleher sought out ways to increase growth.