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Swot Analysis Of Southwest Airlines

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Southwest Airlines was founded on June 18, 1971, by Rollin King and Herb Kelleher. The airline had one main strategy. "If you get your passengers to their destinations when they want to get there, on time, at the lowest possible fares, and make darn sure they have a good time doing it, people will fly your airline." This approach has been a key to Southwest's success. As of today, Southwest serves about 60 cities with 71 million total passengers carried with a total operating revenue of $6.5 billion making them the largest airline in the United States. (cite 1). "Dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit" is Southwest's mission statement. (About Southwest)
OPERATIONAL OVERVIEW OF SOUTHWEST AIRLINES AND SUCCESS'S
Southwest Airlines' business controls extremely efficient operations, focus on the customer experience, low-cost pricing solutions, active thinking, and a motivated team of employees and associates. By using this specific strategy, Southwest has accomplished multiple competitive advantages that have allowed them to stay relevant in a growing environment. Southwest's ability to higher good recruits, offer point programs and rewards, and provide low-cost transportation are a few reasons why they are a success and will remain a success. One could say that their ability to hire the best recruits is one of their biggest competitive advantages and successes. Southwest prides

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