Swot Management : Case Management

Case managers working in the theoretical framework of the strengths model work to identify, secure and sustain resources that are both external (i.e., social relations, opportunities, resources) and

Case Managers have a challenging job, often dealing with patients, community agencies and facilitating their hospital discharge to the next level of care. They collaborate and communicate with the entire healthcare team and mostly with the patient during the hospitalization process. They act as support for all stakeholders to achieve positive patient outcomes. In this paper, I will be interviewing Ian Mopas, who is a Patient Care Coordinator at Kaiser Permanente in Redwood City about his education, work training, goals, and objectives as a Care Coordinator, and his responsibilities in his organization.

The Brookdale Centre is currently suffering from many problems such as the poor management style, a lack of staff training, lack of marketing and a lack of public transport to the center. Due to these problems the Brookdale center is losing opportunities for business and are losing profit causing a decreased revenue for the business.

According to Nicole Fallon of the Business News Daily, a SWOT analysis is an analytical framework that can help any company face its greatest challenges and find its most promising new markets, by identifying the organization’s strengths, weaknesses, opportunities and threats (2017). It allows for an extensive evaluation of the company’s internal and external resources as well as current and future threats that the company may face. This process can be a great asset in determining and exploring new initiatives, as it helps to identify areas of improvement within the organization while helping with the facilitation and implementation of new business policies. This process is crucial in refreshing the strategies and tactics of any

to the Veterans who have served our country. As the organization moves forward they envision

A vital part of the strategic planning process is the (SWOC) analysis. SWOC stands for Strengths, Weaknesses, Opportunities, and Challenges. This information can be used to create ideas for strategic interventions that can shape and guide organizational decisions and actions designed to create public value (Bryson, 2004, pg. 124). Strategic planning is used to solve important issues within organizations. It can help organizations build on strengths and take advantage of major opportunities while overcoming or minimizing weaknesses and serious challenges (Bryson, 2004, pg. 27). Stakeholders and employees can provide detailed information for an SWOC analysis.

In my interview with Stacy she says, “A case managements goals was to meet the needs of the individuals and the families” (Downing, 2015). It all ultimately depended on the situation and how long you have known the family that you typically access the patients and use those challenges to develop a plan in which the patient has helped you formulate. The goal is to in a therapeutic way engage the patient and their families in their own plan or progress in which working within their skill level and readiness to change and build upon the current

In the roughly eleven-minute interview with my client, Alex, we discussed her need for case management services. She established her concerns that she wanted to address with me, as well as her current status in education, living arrangements, social supports, along with her history in the same areas. We also began to discuss (informally) the goals that she intends to reach with help of my services and other services she may be referred to. During the process, I learned about Alex’s strength and resilience. I also learned a lot about myself as an interviewer.

Case management is a continuous balancing act of judgment calls, making ethical choices, getting along with coworkers, and following legal protocol. It is the duty of the case manager to know how to develop a relationship with both clients and coworkers while still maintain their professionalism. The healthcare professional must always leave their personal opinions at home and provide the same quality of care to all their clients regardless if they have different views, religion, sexual orientations, or cultures. The case manager needs to ensure that the client’s concerns will be put first no matter what, and should also clarify that the as the professional he or she will do all that is necessary to provide the best quality of care to their client.

Rothman, J., & Sager, J. (1998). Case Management: Integrating Individual and Community Practice (2nd ed.). Boston, MA: Allyn and Bacon.

What are the client’s strengths and how can you apply these strengths to appropriate interventions?

What I understand of case management is that it helps Social Workers in helping their clients, meaning social workers take actions to manage the various aspects of cases they are working on. Case management is also a shared process of assessment, planning, facilitation and advocacy for decisions and services to meet an individual’s need through communication and available resources. Case management examines the person’s physical, emotional, environmental state, and promotes quality and cost-effective outcomes. In addition, in Case management the worker helps to empower the clients to become self-sufficient. Moreover, Case management is structure into six principles

It is our job as Social workers to find and secure the right services for our clients to access. The author states that “once there have been a thorough intake and assessment, one of the next task is making sure that there is enough support to help the client complete the intervention plan” (Ward & Mama, 2006, 143) Case management is combined of many different things such as big and small tasks. Sometimes services are not the right fit for the client we need to adapt and develop a back up plan. The author states that case management is “ the corner stone of social work practice and is one of the jobs most widely available to entry level

According to IC & RC, Case Management is defined as, “activities intended to bring services, agencies, resources, or people together within a planned framework of action toward the achievement of established goals. It may involve liaison activities and collateral contacts” (Herdman, John W., 6th Ed.). Case management is a concerted effort of various professionals in the human social services network that assess’, plans, implements, coordinates, monitors and evaluates options required to meet the client’s health and human service needs. It is characterized by advocacy, communication, resource management and promotes quality cost-effective intervention outcomes. The Case Management Process centers on the client and the client’s support system. It is holistic in its approach to the management of the client’s individual and specific situation and that of the client’s support system. It is adaptive both to the case manager’s practice setting and to the healthcare setting in which the client receives services. Case management is not a profession unto itself however; it is a cross-disciplinary and interdependent specialty practice within the health and human services profession. Everyone directly or indirectly involved in healthcare benefits when healthcare professionals and

This paper is my personal SWOT analysis. The SWOT analysis discusses four specific categories to evaluate a project, situation or in my case my personal and professional life (Hay, Castilla, 2006). In this analysis I will look at the strengths, weaknesses, opportunities, and threats that I need to address in my life. The concept of this type of analysis is a great way to find out ways to improve, but at the same time is a difficult task for someone like me who has a hard time outwardly expressing self attributes. That might be one of my weaknesses or threats, on the other hand it might be what makes me a good listener to others. I will refer to the SWOT analysis chart throughout this paper (figure 1.1) the list was difficult but, I feel it is pretty close to complete.