System Analysis & Design

1289 Words Oct 5th, 2008 6 Pages
[ BIT 207 ]

SYSTEMS ANALYSIS
&
DESIGN

ASSIGNMENT 2

PREPARED BY:

CHERIE FOO LI YI
HUC BSc. IT (BIM)
[ B0300277 ]
QUESTION 1 – ESPECIALLY FOR YOU JEWELERS

1.1 EXPECTED BUSINESS BENEFITS OF PROPOSED SYSTEM Q2, Pg 106
1. Savings in Costs
a. Time and Opportunity Cost - A computerized system has a high system performance of database consolidation and update, efficient sorting and searching of records, accurate inventory and financial calculations, secured instant access to up-to-date data for alteration by authorised personnel only (prevent data redundancy and error).
b. Cost of Labour - A smaller workforce, which requires a certain degree of expertise, is needed to operate the automated system as opposed to
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9. Distributes notice letters and credit history reports to customers with outstanding account receivables.
10. Employs the Internet as a global distribution channel to extend to new markets, using highly interactive websites that offer online catalogues for browsing and purchasing, as well as customer services to provide extensive product support and information.
11. Accessible online (username and password required) to customers and personnel of Especially For You from remote locations around the world. Sensitive and important data are safeguarded in a form accessible only to authorised personnel.
12. Remembers details of returning customers for quick order processing.
13. Retains adequate number of records to provide empirical evidence for the investigation and analysis of markets, trends, consumers and competitors.

QUESTION 2 – PEMBROKE IMPORTS

1. David’s request to redesign Pembroke’s customer billing statements had not been made by any of the reasons mentioned in the question. Preliminary investigations conducted by Hannah revealed no complaints from customers about the current design of the statements at all. Furthermore, the latest annual report from the customer relations department clearly showed a healthy increase of sales.

2. I believe David’s request is not feasible because Pembroke appears to be excelling at what they do, assuming that all the other
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