System and Operation Management. Critical Evaluation of Relevant Issue. Tesco Case Study

Introduction: In this assignment I will be providing apprentices and readers with an understanding of the role and importance of operations management in the efficient and effective production of goods and services.

Operations management refers to all levels of an organisation and how best to efficiently convene, fund, maintain and maximise its services and/or operations, both internal and external. The core goal/objective of operations management it to maximise outputs while reducing and minimising the inputs required to achieve the desired results.

Chase, R.B., Jacobs, F. R., & Aquilano, N.J. (2006) Operations management for competitive advantage (11th ed). New York: McGraw Hill/Irwin

organisations 1.1 Explain the contribution of systems thinking to efficient and effective administrative performance Systems’ thinking is the process of understanding how those things which may be regarded as systems influence one another within a complete entity, or larger system. In organizations, systems consist of people, structures, and processes that work together to make an organization healthy or unhealthy. Systems’ thinking has been defined as an approach to problem solving, by viewing problems as parts of an overall system. In addition to the administrative processes, where procedures convert resources in to result which have a value for the organisation, customer and stakeholders, such as: quality assurance; applying knowledge

1. Material Master contains descriptions of all materials that an enterprise procures, produces, keeps in stock and sell; it is the basic building block of all supply chain management activity and also the central repository of material information for the company.

4. Identify significant issues pertaining to materials management within the process (i.e. inventory management, supplier selection, etc.)

Operations Management focuses on the design and management of products, processes, services and supply chains (Diemond, 2014). It considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services their clients want (Diemond 2014). Operations Management consists of many topics which are applied on a daily basis at the company I work for. Some of the topics include process control, lean manufacturing, six sigma, and supply chain management. It is the process that controls how inputs (raw materials, labor, and energy) get converted into outputs (finished goods or services).

Operations management is defined as the design, execution, and control of operations that convert resources into desired goods and services, while implementing an organizations business strategy (Business Dictionary, 2015). Office Depot Inc. is one such organization that truly understands that solid operations is the foundation to the success they have had in recent years. In this paper, I will give the history and background of Office Depot Inc. and explain why they have been able to keep such a competitive advantage in the consumer and small business supply industry. Additionally, I will

Operations Management in an organisation is repsonsible for managing and in making decisions concerning the activities that convert inputs into outputs , that is goods and services. This covers both short term actvities as well as longer term activities to meet strategic goals. Inputs can be the raw materaials need to manufacture goods such as furniture or the computers needed to create a service like online shopping site. Operation management’s role is to make decisions to improve how operation activities function, for example, to improve the final quality of the output or to change production methods to be more efficient in terms of cost and in time.

Organizational systems are of great importance companies' success on the market. The most important systems in this organization are represented by the management system, the technical system, the human resources system, the organizational system, and others. Each of these systems has individual objectives, but that are oriented towards the general objectives of the organization. The management system refers to establishing the competence limits within the company, the objectives that each department must have, and the decision making process. In addition to this, the management system also establishes how activities can be delegated within the company.

Operations management (OM) is that phase of an organization where inputs are put into operations to acquire required output (services) without compromising on quality. In other words operations management is also described as combining and transforming various resources in the operations sub-system into value added services in line with formulated policies of the organization. (Kumar and Suresh, 2009)

The system allows to company to modernize its strategies and processing more efficiently than its competitors

Schroeder, R.G. (2008). Operations Management: Contemporary Concepts and Cases, Fourth Edition. New York, NY. McGraw-Hill Irwin Companies

Operations management can also be referred as a business practice that are used to generate profit for an organization with the use of optimal resources. It includes function such as material requirement planning, managing purchases, storage, logistic and evaluation of processes. The focus is on efficiency and effectiveness while performing these functions. Thus it can be concluded that operations management involves measurement and analysis of processes.

What initially appears to be the problem? What really is the problem(s) in this case?