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THE IMPLEMENTATION PHASE OF A CONSULTING PROCESS

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THE IMPLEMENTATION PHASE OF A CONSULTING PROCESS
The implementation phase is the FOURTH phase of the consulting process. The basic purpose of any consulting assignment is to implement changes that are real improvements from the client’s point of view.

Implementation is easy where the consultant and the client collaborated closely during the earlier phases, as the client can rarely reject proposals that are the product of joint work.

Implementation works well if corrective measures were taken immediately on issues emerging at earlier phases before the proposals have been finalized.

In planning an assignment and negotiating a contract, the client and the consultant …show more content…

If a lump-sum or contingency fee is applied, the consultant will make a provision for involvement in implementation when calculating the total fee. The final payment will be due only once implementation is completed and agreed results have been attained.

In the implementation phase the information consultant may have to step out of an advisory role in the strict sense of the term to assist the client organization with various tasks involved in making the new system operational.

Planning and monitoring implementation

A detailed work plan is required before implementation is carried out. Such a workplan should indicate:

Steps to be taken:
Employees affected should be informed of what to expect on return. Schedules detailing what, who is to be involved when to be involved are important. Minimum disturbance should be caused during the process. The schedule should also indicate when it should be business as usual.

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