THE RESPONSIBLE BUSINESS

1025 WordsJul 13, 20185 Pages
There are two factories and an explosion at each of them: both result in the same cost in damages and casualties, but one was caused by a bolt of lightning and the other by a corroded pipe and a smoking employee. One is considered as an act of God and the other is negligence. After these events occur the only difference is who is responsible and thus who will pay the bill. In the end, responsible actions should have been taken in both cases because when lives and money put in the hands of others, ethical steps should be taken to protect these assets. To be ethical requires three things: knowledge of the situation, knowing what issues are important, and brainstorming alternatives (DesJardins, 2011). To be responsible is to be the one who…show more content…
Second, the coffee has a clear warning like most coffee cups. Although, the coffee was made by a shop there is a cultural understanding that the coffee shop is not liable for a person’s coffee burns. Similarly burger joints are not responsible for ketchup stain and condoms are not responsible for unwanted pregnancies. This is due to an implied cultural understanding and trust. There is a trust that ketchup is delicious, although there is a potential for stains, and trust that a condom will prevent pregnancy. It is when this trust is broken on a large scale that a company becomes responsible. A single instance of a ketchup stain is understandable, but when millions of Americans stain their shirts because of defective packets, then action should be taken. This way a company protects their greatest asset: the customer. People rely on large and small businesses for their goods and services every day. After years of loyalty, trust is created between the two: people and business. Certain expectations and a desire for consistency will appear. If the consistency is broken it is the responsibility of a business to “stabilize” a person’s life. If a company refuses this, then the company’s reputation becomes compromised. When a company creates a bond of trust, it is essential for the company to protect the bond that they have created. There is ambiguity in ethics. Knowing when ethical
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