TIS National Interpreting Service Case Study

Decent Essays
The Australian Government currently provides interpreting services to government-funded aged care providers through TIS National. This interpreting service primarily acts as a support mechanism for providers to use in specific circumstances, e.g. to assist aged care consumers to understand the services they are receiving, their care agreement, or their individualised budget and monthly statements. TIS National interpreting services were initially made available to residential aged care providers and consumers, and, from 2013, home care providers and consumers. In 2015 the service was expanded to provide interpreting support to CHSP providers and consumers, and in 2016 was further expanded to include the STRC, Continuity of Support, and National
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