Table Of ContentsPrefacexiiiPART ONEThe Strategic Human

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Table of Contents
Preface

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PART ONE
The Strategic Human Resource Management Model

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Chapter 1
Strategic Importance of Human Resource Management
Chapter Objectives
Challenges Facing Canadian Organizations
Spotlight on Ethics: What Is a “Right” Behaviour?
Objectives of Human Resource Management
Strategic Human Resource Management
The Organization of Human Resource Management
The Human Resource Management Profession of the Future
The Framework Used in This Book
Spotlight on HRM: Will the 21st Century Belong to Canada?
Summary
Terms for Review
Self-Assessment Exercise
Review and Discussion Questions
Critical Thinking Questions
Ethics Question
Web Research
Incident 1-1: Human Resource Decision Making at Calgary Importers Ltd.
Incident
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Review and Discussion Questions
Critical Thinking Questions
Ethics Question
Web Research
Incident 5-1: Ontario Electronics Expansion
Case Study: Maple Leaf Shoes Ltd.: A Case Study in Recruitment
Case Study: Canadian Pacific and International Bank Evaluating
Recruitment Function

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Chapter 6
Selection
Chapter Objectives
Strategic Significance of the Selection Function
Spotlight on Ethics: Selection Practices Must Be Ethical
Steps in the Selection of Human Resources
Employment Interview
Spotlight on HRM: Long-Distance Interviews
Evaluating the Selection
Summary
Terms for Review
Self-Assessment Exercise: How Do You Fare as an Interviewee?
Review and Discussion Questions
Critical Thinking Questions
Ethics Question
Web Research
Incident 6-1: A Selection Decision at Empire Inc.
Incident 6-2: National Food Brokers Selection Process
Exercise 6-1: How Do You Select Your Friends?
Case Study: Maple Leaf Shoes Ltd.: Selection of a Human Resource Manager
Case Study: Canadian Pacific and International Bank: Evaluating a New Selection Test
Part Ending Video

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www.mcgrawhill.ca/olc/schwind

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TABLE OF CONTENTS

Appendix A: Utility Analysis
Role-Play 3: Selection Interview

PART FOUR
Placing, Developing, and Evaluating Human Resources

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