Tanglewood Stores and Staffing Strategy

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Case one: Tanglewood Stores and Staffing Strategy

Staffing Levels

I. Acquire or Develop Talent

Over seeing the information presented in the case Tanglewood should develop their talent in house, due to Tanglewoods strong culture and values that strive for employee participation. This would pull the workforce closer together and portray the family workforce image. Furthermore, it is beneficial if employees see the opportunity for advancement. It will strengthen the employee work ethics and help the workers to identify themselves with the company.

II. Hire Yourself or Outsource

In order to centralize the human resource department Tanglewood should look into outsourcing their hiring. It can help the business a competitive
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That relates directly to winning a larger market share. The short-term goal for the company should be to cut coasts and improve the human resource department functions. Which can be done through the above stated suggestions of the improvement of the business.

Staffing Quality

I. Person/Job or Person/Organization Match

The company should follow the person organization match. Since Tanglewood has such a strong organizational culture and values. It is necessary to find employees that match these believes, which will help the organization to be more successful.

II. Specific or General KSAs

I would suggest the company to look for employees with specific KSAs. Since the company is a team based organization. It can select and build teams that cover a variety of specific knowledge, kills, and abilities. So that teams will work closer together and have a higher productivity. III. Exceptional or Acceptable Workforce Quality

Tangle wood should strive for an exceptional workforce. Especially since the company values its customer service it is necessary to select great employees. So that Tanglewood can keep the market advantage over competitors.

IV. Active or Passive Diversity

Since Tanglewood is a more specific retailer that has a focus on outdoor activity. I would recommend that Tanglewood should choose a more passive diversity in their workforce. This will help for the employees to relate to each other and the customers.


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