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Target's Human Resource Strategies

Decent Essays

At Target, their success is based off of quality, excitement, service, and innovation- all powered by the Human Resources department. Targets’ formal mission is to “drive company performance by building a fast, fun, and friendly team committed to excellence.” In the past four years, Target’s HR has evolved into four different core strategies: Organizational culture, staffing, employee development, and employee retention. Since Target implements the idea of fast, fun, and friendly into every aspect of the work environment, it makes it easier for employees to create a satisfying experience for themselves, their coworkers, and guests. The expectation for excellence set on employees is placed as soon as the employee begins to work. Human Resource …show more content…

Usually, most employers tend to keep two things in mind while looking for potential team members. One of them is to hire quality over quantity which makes complete sense if a company is using up its time to find someone and use their resources to teach them the ins-and-outs of the company only for them to quit or be fired later. The second is to fill up open positions in a short time period. Target believes that culture and values are important so hiring employees from different cultural backgrounds helps diversify their working environment and helps the company fulfill their guests preferences and needs. Additionally, Targets’ Human Resources likes to hire and train in advance of opened positions to keep a prepared outlook and eliminate between staffing need and availability regardless of labor costs. This keeps the momentum of the stores’ guest service at a high …show more content…

The most common retention rate is 150-200 percent annually, but in 2004 Target’s turnover was less than half of the industry average. The main reason employees cite for continuing to work with Target is their feeling of being valued by the company, and their satisfaction with Target as a workplace. The store “pays for performance” which means just as it sounds. Target strongly rewards outstanding performance which contributes to the high retention rate. Another is their “Employee input and participation” gives their employees a voice in the company. Usually, a monthly group chat session is help to help share thoughts on strategies on resolving customer

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