At Target, their success is based off of quality, excitement, service, and innovation- all powered by the Human Resources department. Targets’ formal mission is to “drive company performance by building a fast, fun, and friendly team committed to excellence.” In the past four years, Target’s HR has evolved into four different core strategies: Organizational culture, staffing, employee development, and employee retention. Since Target implements the idea of fast, fun, and friendly into every aspect of the work environment, it makes it easier for employees to create a satisfying experience for themselves, their coworkers, and guests. The expectation for excellence set on employees is placed as soon as the employee begins to work. Human Resource …show more content…
Usually, most employers tend to keep two things in mind while looking for potential team members. One of them is to hire quality over quantity which makes complete sense if a company is using up its time to find someone and use their resources to teach them the ins-and-outs of the company only for them to quit or be fired later. The second is to fill up open positions in a short time period. Target believes that culture and values are important so hiring employees from different cultural backgrounds helps diversify their working environment and helps the company fulfill their guests preferences and needs. Additionally, Targets’ Human Resources likes to hire and train in advance of opened positions to keep a prepared outlook and eliminate between staffing need and availability regardless of labor costs. This keeps the momentum of the stores’ guest service at a high …show more content…
The most common retention rate is 150-200 percent annually, but in 2004 Target’s turnover was less than half of the industry average. The main reason employees cite for continuing to work with Target is their feeling of being valued by the company, and their satisfaction with Target as a workplace. The store “pays for performance” which means just as it sounds. Target strongly rewards outstanding performance which contributes to the high retention rate. Another is their “Employee input and participation” gives their employees a voice in the company. Usually, a monthly group chat session is help to help share thoughts on strategies on resolving customer
Target is one of the largest retailers in the United States. Target wants to be able to give guests better quality products for a cheaper price. They also want to be the one stop shop. Target relies on their team members to keep
Also, develop more minority and women employees to a leadership role. As a corporate citizen, encourage the employee to be healthy and when the employees are healthy and at their best, Target Corporation is at its best. Target Corporation needs to focus and enhance education sustainability, the health, and well-being of the employee and the society, be a responsible sourcing and prepare for any eventually when it comes to everyone's safety (CSR,
Working at Target, teamwork and collaboration is the expectation of their team members and leaders. For each work centers is joint directly or indirectly among other work centers. Additionally, Target believes in diversity and has a non-bias hiring process; hence, with team members come from different background and 100-250 employees, getting the right person to the right place and on the same page becomes difficult. As a strategy, Target divided the store into three sectors. The administration team, your sales floor team, your operational team; within these team there are sub teams and each of those sub team has a leaders and assistant leaders. By doing so, Target is able to drive the “divide and conquer” strategy.
Target Corporation is a well-known American discount retailing company, founded in 1902 and is headquartered in Minneapolis, Minnesota. It is the second-largest discount retailer in the U.S. (Walmart being the largest) (Target, 2014). Target’s analysis will provide an insight into the corporation and its working. It look at and evaluate it in terms of terms of its effectiveness in each of these areas, such as: the structure, goals, agendas, boundaries, control, culture, politics, and decision-making processes. Based on the evaluation, this paper will help to provide suggestions for improvements within the different areas, if the need arises.
Retaining employees is one way the turnover rate can decrease, Branham (2000), focuses on retaining valuable employees by incorporating four key elements. The first key elements is, “be a company that people want to work for”. There are many companies that have been labeled as, “employers of choice”. These employers all have something in common, which is how they value their employers (Branham, 2000). They treat their employees with respect and like family. With being an “employer of choice,” people are the most valuable asset; not just customers but employees too. Many companies go above and beyond for their customers, but not for their employees, yet they wonder why they are losing valuable talent.
The Target Corporation is focused on ways to build their legacy of the corporate social responsibility. Working together with team members, guest, suppliers and the community builds a superior outcome by which matters most by the Target leaders. Their purpose is to believe in great shopping, anytime and anywhere. The company culture builds a team of people with different backgrounds and unique points of view. As Target promotes an active citizen and good neighbor in our communities by which they give valuable time, talent and business strengths to growing our communities to a healthy and safer
The organizational culture at Target focuses on three main elements. Inclusivity/diversity, innovation, and collaboration. Target’s main goal is for all employees to be included with one another, no matter what race or ethnicity they may be. They strive to create a culture where employees from different backgrounds can feel valued, respected, and empowered. This has allowed Target to have the opportunity to be able to attract and retain different employees with special talents that lead to their success.
Throughout our course in HR management, our professor Marie has always said that we should reverse our roles and to wear our HR hat to learn what HR was all about. And in this regard, our guest speaker AJ Henry brought forth an impactful speech that really gave me a strong ability to conceptualize what HR can do to facilitate and foster strong leaders. Not only was AJ effective in his examples and demonstrations, he amazed me how as a HR representative of a 70-billion-dollar company (Target), could be so funny, honest, and caring.
Target Corporation has a very detailed job design that clarifies the responsibilities of employees in their various departments. They have a strong and effective job design in place, since it is a constantly growing company. All the departments at Target coexist very well with one another and this has allowed continued success over years. Not one department works independently. Instead, they are all connected, which allows them to assist one another in their duties and with the customers.
Today in the 21 century HR is the pipeline for every organization. However, when you think of HR you really done think about how import they are in an organization being able to reach their goals. In relation to Target, the HR department is continuously involved in helping the organization with their strategy and achieving goals. No as a Team Leader within Target I cannot emphasize enough how important the HR department is important. From helping with recruitment, employee retention, total rewards, performance management, while also taking into consideration employee law with ever decision or situation the HR department supports and give an organizations strategy the foundation for success.
Jackson, Schuler, & Werner explain, “Retention includes all of an employer’s activities to encourage qualified and productive employees to continue working for the organization” (Jackson et al., p.188). This comes down to that particular organization’s willingness to motivate and make those employees who are high performing and productive satisfied enough to continue to work there at that same level if not higher level. Improvements in productivity, reduction in labor costs, and a competitive edge are all the things that can be attributed with a successful recruiting and retention program. This in turn makes your organization more alluring to those on the outside looking in.
Target’s mission statement: “Our mission is to make Target your preferred shopping destination in all channels by delivering outstanding value, continuous innovation and exceptional guest experiences by consistently fulfilling our Expect More. Pay Less brand promise.” (target.com)
Target Corporation has recognized itself as one of the top retailers in the United States market on the basis of excellent service quality, customer experiences, operational excellence, strong financial position, and a wide array of product offerings. Through its high degree of service orientation at physical outlets and adoption of fair business practices, Target Corporation has become the most distinctive retailer in the eyes of its potential customers. Being one of the top-notch retailers in the United States, Target Corporation has to carefully strategize on its business operations and marketing tactics so as to keep itself in the row of competitive brands of the industry.
To design effective talent management strategies; including recruitment and selection, motivation and retention, performance management, etc.
enquiries swiftly and effectively as the customer is always right so being able to deal with