Target's Security Breach: A Case Study

Even though Target is ranked currently 36 in the fortune 500 companies and have over 1750 stores, they are still very susceptible to being a victim of a cyber attack. In 2013, Target fell victim to a security breach on their system. Roughly around Thanksgiving of 2013, someone had installed malware in Target’s security and payment system enabling the hackers to steal credit card and personal information. “Six months earlier the company began installing a $1.6 million malware detection tool made by the computer security firm FireEye, whose customers also include the CIA and the Pentagon.” (BloombergBusiness) In place was a very effective security system. However, when the attacked happen on November 30, FireEye spotted the hackers and Bangalore (a third party cyber security company hired by Target) that alerted the IT team at corporate office in Minneapolis. There was no response from Target’s Corporate IT team and therefore led to 40 million credit card numbers and 70 million addresses, phone numbers and other personal

Even though Target is ranked currently 36 in the fortune 500 companies and have over 1750 stores, they are still very susceptible to being a victim of a cyber attack. In 2013 Target fell victim to a security breach on their system. Roughly around Thanksgiving of 2013 someone had installed malware in Target’s security and payment system enabling the hackers to steal credit card and personal information. “Six months earlier the company began installing a $1.6 million malware detection tool made by the computer security firm FireEye, whose customers also include the CIA and the Pentagon.” (BloombergBusiness) In place was a very effective security system, but when the attacked happen on November 30, FireEye spotted the hackers and Bangalore, a third party cyber security company hired by Target alerted the IT team at corporate office in Minneapolis. There was no response from Target’s Corporate IT team and therefore led to the 40 million credit card numbers and 70 million addresses, phone numbers

Target CEO Brian Cornell states: “the situation is unacceptable and appointed veteran executive John Mulligan to find a fix” (SCDIgest Editoral Staff). Mulligan,

During the last Christmas season, Target announced that their data security was breached. According to David Lazarus in Los Angeles Times, Target stated that roughly 110 million customers’ information was illegally taken from their database. The information included their credit/debit card info, phone numbers, and email addresses. Target is one of the most popular grocery stores in the U.S.; they have a substantial amount of consumers. Because of this incident, consumers' trusts for the store have been decreasing. Worrying about losing its customers, the company offered a free year of credit monitoring and identity-theft protection, so the customers will feel more secure. Not only Target, some other large retailers also faced the same issues. They want their customers to trust that the companies can protect private data. However, should we not worry? Data breaches have been going on for about a decade, but we have not seriously thought about the issue. In order to protect people’s privacy, the federal government should make new laws concerning companies’ handling of customer information.

The Target Corporation has undergone many changes due to the 2013 security breach where hackers stole personal information from credit and debit cards of at least 70 million customers. Target sales and reputation has dropped from this instance, thus eliciting changes in their security systems, changes in management, and a few policy changes in handling customer information. With the public eye on the corporation’s handling of the situation, Target has been communicating these changes through various means. The changes they needed to communicate were informing customers of the security breach, addressing the bad press coverage to shareholders, downsizing of employees, and

Target Corporation is a retail chain specializing in household goods, clothing, food, and accessories at discounted prices. The retail chain’s history started back in 1902 as Goodfellows and in 1910 as The Dayton Company. Initially, the chain specialized in “furnishings, fabrics and decorations for business and other public institutions” (“Target Corporation,” 2016, p. 5). Eventually, Target went public in 1967 and on to acquire Mervyn’s in the 1970s where they became the seventh largest retailer in the United States. Target operates in the United States, where it is headquartered in Minneapolis, Minnesota and as of January 31, 2015 Target employs over 300,000 people. “The company recorded revenues of $72,618 million in the financial year ended January 2015, the operating profit of the company was $4,535 million, [and] the net profit was $2,449 million” (“Target

Target and its larger grocery-carrying incarnation, SuperTarget, have carved out a niche by offering more upscale, fashion-forward merchandise than rivals Wal-Mart and Kmart (Target, 2014). Target has had its share of problems in the past, one of the most infamous being the credit card breach in late 2013. Target informed the public that at least 40 million of its customer’s debit and credit card information had been hacked. In spite of the security breach Target is well known philanthropic actives.

The Security breach that hit Target in 2014 was one of the worst ever. It exposed names, addresses, phone numbers, credit and debit cards information’s of 70 million customers. Target informed that all transactions and customers’ information between Nov.27 to Dec. 15 2014 were stolen on the attack by hackers. This attack affect millions and the giant store as well losing money when their sales declined to 2.5 percent. Target had to email all affected customers and help all of them with their own credit monitoring by offering free credit monitoring and identity theft protection and also make them no liable to any fraudulent purchase after the breach. It was a big deal and it was all over the news. Two suggestions I would give is one, add a protocol

Greg Steinhafel exhibited complete ability to execute the three managerial roles. Steinhafel took full responsibility for the attack that happened to Target. He was the face and the voice for Target during this time of crisis. Steinhafel did his best to appease the anxieties of his employees and the public. Steinhafel visited Target stores throughout the U.S. and talked to employees regarding goals and expectations on performance. He also began holding status meeting, twice daily to stay abreast on all information regarding the data breach (Langley, 2014). Steinhafel displayed his interpersonal skills by doing these tasks.

In December 2013, the CEO, Gregg Steinhafle, of Target announced that their company was affected by a data breach that occurred between November 27 and December 15, 2013. “Target disclosed that online thieves hacked into its computer system, stealing credit card or personal information from more than 100 million customers. Both personal data and credit card information may have been stolen from about 12 million people” (Abrams, 2014). The outcome of this breach has cost Gregg Steinhafle his job, as well as the trust of Target’s consumers, investors, and close to $150 million in breach-related costs. This breach is considered one of the largest retail data breaches in U.S. history due to the amount of personal data and credit card

This report examines Target Corporation’s performance in a detailed strategic audit. The audit includes an external, internal and strategic analysis as well as a recommended course of action. The findings of the audit recommend a robust on-line/mobile presence to complement in-store sales, and to increase future earnings to remain competitive by building upon physical assets, brand value and logistical capabilities.

Target a large retail corporation that operates over 1,700 stores across the United States. They also operate as an online retailer at target.com. In 2012 the retailer earned more than $73 billion dollars in revenue and grew their sales by 5.1% from the previous year. Looking at the revenue and sales growth rate it is hard to fathom that more money could not be spent to ensure that consumer data is protected as much as possible. As information security specialists one of the worst things that can happen is our network gets infiltrated and customer information is stolen. On December 19, 2013 Target released a statement stating that they have had an information

The Target data breach remains one of the most notable breaches in history, it was the first time a CEO of a major corporation was fired due to a security event. The breach received an enormous amount of attention, it caused corporations and individuals to change the way they think about information security and data protection. Between Thanksgiving and Christmas 2013 hackers gained access to 40 million customer credit cards and personal data of 70 million Target customers. The intruders slipped in by using stolen credentials and from there gained access to vulnerable servers on Targets network to launch their attack and steal sensitive customer data from the POS cash registers. All this occurred without a response from Targets security operations center, even though security systems notified them of suspicious activity. The data was then sold on the black market for an estimated $53 million dollars. However, the cost to Target, creditors, and banks exceeded half of a billion dollars. This report will review how the infiltration occurred, what allowed the breach to occur including Targets response, and finally who was impacted by the security event.

In December 2013, Target was attacked by a cyber-attack due to a data breach. Target is a widely known retailer that has millions of consumers flocking every day to the retailer to partake in the stores wonders. The Target Data Breach is now known as the largest data breach/attack surpassing the TJX data breach in 2007. “The second-biggest attack struck TJX Companies, the parent company of TJMaxx and Marshall’s, which said in 2007 that about 45 million credit cards and debit cards had been compromised.” (Timberg, Yang, & Tsukayama, 2013) The data breach occurred to Target was a strong swift kick to the guts to not only the retailer/corporation, but to employees and consumers. The December 2013 data breach, exposed Target in a way that many

Today, we live in a technologically based world in which almost everything we do is done through computer-based technology. Communication, marketing, and even transactions are all done through technology. The danger of having all of your information online is that once something is on the internet, it is permanent. Whether it be your home address, phone number, or simply pictures of you and your family, you can never really remove anything. This can be both positive and negative. Negative because if your information slips into the wrong hands you can get into trouble. And this can be positive because with all kinds of people around the world posting information on the internet, it brings everyone a little closer together, making it easier to connect with people from all over the globe. One negative effect of the internet making the world a smaller place was Target’s data breach a few years back. In mid-December of 2013, Target experienced a crisis when criminals had forced their way into Target’s system, gaining access to many guests credit and debit card information. As the investigation continued, it was later determined that certain guest information, such as names, mailing addresses, email addresses and phone numbers were taken as well. Target has built its reputation of customer satisfaction over the years by providing excellent service to customers and having better discounts than their competitors,