Assignment 305 Understand person-centred approaches in adult social care settings Task B Reflective account (HSC 036 2.2) Bi Write a reflective account detailing an example of how you have, or could have, used a person centred approach in a sensitive or complex situation.The account must contain a description of how person centred values were or could be put into practice in the situation. Suggested word count: 350 – 500 words Whilst working a shift in a residential home, I became acquainted
actually experiencing? a. Emotional exposure b. Felt emotions c. Emotional dissonance d. Emotional distance 2. Sharon is unhappy in her job for many reasons. Yesterday a customer asked her where the shampoo was located. Sharon listlessly replied, "I don't know." She then turned her back on the customer and continued stocking the shelf. This is an example of how job satisfaction can affect a. employee OCB b. customer satisfaction c. absenteeism d. turnover
Reflective account 6 Description Throughout this reflective account i will refer to the individual I was working with as Gloria. I have not used her real name throughout this piece to protect her identity and to ensure that I am maintaining confidentiality. “You must respect people’s rights to confidentiality” (NMC 2013) Gloria is a 74 year old lady who lives at the residential care home at which I am currently on placement Gloria is under the Adults with Incapacity Scotland Act 2000 due to a diagnosis
Assignments Tasks RequiredProvide a diagram and in 150 words describe two different local health or social care providers, identifying its place in the national provision, in which you have been on placement. * In your description you will need to explain the voluntary, statuary and chain of the organisation. * Provided a clear description of the function of the organisation, details of the service, number of staff | Unit 44 (P2) (M1) (D1) Complete two reflective accounts 1. For each
True False 51. List generators compile customer information from a variety of sources and segment it for different marketing campaigns. True False 52. Campaign management systems guide users through marketing campaigns by performing such tasks as campaign definition, planning, scheduling, segmentation, and success analysis. True False 53. Up-selling is selling additional products or services to an existing customer. True False 54. Cross-selling is increasing the value of the
creatives, and account managers. Answer: FALSE Diff: 1 Question Tag: Definition (Concept) Objective: 1-3 13) A brand manager is the individual who oversees a line of products on behalf of an advertising agency. Answer: FALSE Diff: 1 Question Tag: Definition (Concept) Objective: 1-3 14) The people who develop advertisements and promotional campaigns are called creatives. Answer: TRUE Diff: 1 Question Tag: Definition (Concept) Objective: 1-3 15) Brand managers, creatives, and account executives
Unit 301 Understanding roles, responsibilities and relationships in education and training Task A As a teacher in the learning environment I feel it is very important to meet the requirements and needs of the Students. It is the teacher’s responsibility to ensure that the Students feel that they can express themselves and self realise their true potential. The single most important attribute of a good teacher is that they are approachable in all aspects of the training. You are responsible
(easy) p. 2 AACSB (Reflective Thinking) 2. Large, well known businesses have newly empowered customers, and have had to rethink their business models. True (moderate) p. 2 AACSB (Reflective Thinking) 3. The authors see marketing management as the art and science of proper retail locations and delivering superior value to the end user. False (easy) p. 3 AACSB (Reflective Thinking) 4. Ideas are NOT one of the types of marketing entities. False (moderate) p. 3 AACSB (Reflective Thinking) 5.
personal connections with customers for the purpose of making sales? A) personal selling B) advertising C) e-commerce D) publicity E) public relations Answer: A Diff: 1 Page Ref: 464 Skill: Concept Objective: 16-1 2) A ________ is an individual acting on behalf of a company who performs one or more of the following activities: prospecting, communicating, servicing, and information gathering. A) press agent B) media planner C) marketing director D) salesperson E) publicist Answer: D Diff: 1
in tasks and activities. It is aimed at those whose role includes planning, monitoring and providing direct support and assistance to individuals. Tasks There are two tasks to this assessment A Short questions B Case study Task Evidence Learning outcomes covered A Short questions 1.1, 1.2, B Case study 2.1, 2.2, 2.3, 4.1, 4.2, 4.3, 4.4 Other learning outcomes will be covered through observation, expert witness statements and reflective accounts.