Tda 2.3 Communication and Professional Relationships

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tda 2.3 communication and professional relationships

Communication and professional relationships
With children, young people and adults.

When working within a school environment you have to have effective communication and also show you have strong communication skills to convey to the other people within the environment that you are approachable. You need to make sure all the individuals feel valued and secure. However you also need to set clear ground rules for effective communication and this will develop a mutually effective relationship. The best forms of communication are as follows: * Verbal – speaking, using appropriate language for the age of the person * Non - verbal – Sign language, body language and eye contact *
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As a teaching assistant/learning mentor, you are able to take more time with students to enable effective communication, whether this is one on one support or a small group. The students will benefit from this as they have been able to understand more comprehensively the task at hand, however if they do struggle with anything we can take the extra time with them to give them guidance which will help the student fulfil their learning potential.
There will be times within your profession as a teaching assistant that you will have to cover break time duties and you may find you have to deal with disagreements. The best way to do this is to separate the children from any crowd that has gathered, this ensures you can listen effectively from both sides. Speak separately to the individuals concerned to hear both sides of the story. You may also ask them what they feel the best way is to resolve the matter; this will then give the individuals the chance to speak openly to what they feel is required to resolve the matter. For example saying sorry, shaking hands etc. Explain the outcome of the resolution for instance the game of football can resume, or friendships can remain happy. If the disagreement still persists then write an account of what has been said and pass this onto the a teacher or head teacher, explain to the pupils the consequences that this carries for example sending a letter home or calling the parents in. Teena Kamen states “Use eye contact and
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