Teaching Cultural Competency

Cultural competency aids in closing the “disparities gap” in health care. ("OMH," 2012, para. 2) In doing so, health professionals and their clients are better able to discuss concerns without cultural differences getting in the way of effective communication and problem solving. Being respectful of and sensitive to the client’s health beliefs, culture, values, and diverse needs can bring positive outcomes within treatment and patient care. After all, is it not the main job of the health care provider to ensure patient trust? Open forms of communication when dealing with client issues can only be provided if the patient is comfortable with his provider and believes his

There is a clear evidence that links Clinician-patient communication to patient satisfaction, treatment adherence and health outcomes. The understanding and the appreciation of cultural differences highly influence the communication and the plan of treatment (6, 7). Failure of physicians in understanding sociocultural differences between themselves and their patients might results in lower quality of health care (8).

I have learned that it is important that educators  and health providers be trained on cultural competency to understand the population they are serving. Marks, Sims, and Osher (King, Sims, & Osher, n.d.) define cultural competency  as a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals and enables that system, agency, or those professionals to work effectively in cross–cultural situations" ( as cited in Cross et al., 1989; Isaacs & Benjamin, 1991). Health providers and educators should investigate demographic patterns or trends in the place where they live and work. This brings awareness of the types of cultures that they might come across when they are working with people. Organizations should integrate and implement policies that promote the value of  diversity, self-assessment, manage the dynamics of difference, acquire and institutionalize cultural knowledge, and adapt to diversity and the cultural contexts of communities they serve (Georgetown  University, 2004). Georgetown University (2004) also stresses that culture competency grows gradually and is always open for improvement.

Cultural Competency in Counseling Cultural competency has not only been emphasized as the ethical duty of the counselor, it has been highlighted throughout the counseling literature as being essential to the counseling process to fully understand the worldview of the client and their presenting issues. Sue and Sue (2016) emphasized the importance of multicultural counseling in eliciting positive change in the helping relationship and stressed that the development of cultural competence is a “lifelong process” in which the counselor is actively engaged (p. 61). The following narrative explores the cultural differences between a counselor and a client discussed in a case study and how the counselor can demonstrate cultural competency when engaging

Cultural competency is an essential skill for family physicians because of increasing ethnic diversity among patient populations. Culture, the shared beliefs and attitudes of a group, shapes ideas of what constitutes illness and acceptable treatment. A cross-cultural interview should elicit the patient’s perception of the illness and any alternative therapies he or she is undergoing as well as facilitate a mutually acceptable treatment plan. Patients should understand instructions from their physicians and be able to repeat them in their own words. To protect the patient’s confidentiality, it is best to avoid using the patient’s family and friends as interpreters. Potential cultural conflicts between a physician and patient include differing

Cultural competence requires culture recognition, knowledge and understanding for each individual patients care. “Cultural competence in health care describes the ability of systems to provide care to patients with diverse values, beliefs and behaviors, including tailoring delivery to meet patients’ social, cultural, and linguistic needs” (Betancourt, Green, and Carrillo, p. 5). The ability to deliver culturally

Going to a different country or area of the world can open up anybody’s eyes to see that culture makes a huge impact on the understanding and practices of healthcare that seem to be so common to other areas of the world. When a person lives in one country their whole life, that person may not realize how different the life they live is from someone in a foreign country. If a person is going to receive treatment from someone with a different cultural background, they should be expected to get treatment to respects their own culture. Massachusetts College of Pharmacy and Health Sciences having such a diverse variety of students has their own cultural competency definition that states “effectively and comfortably communicate across cultures

Interacting with patients of diverse backgrounds and origins requires physicians to be highly culturally aware so as to create a trust between themselves and their patients. There are many aspects of a patient’s life that may manifest into their overall health, such as the social determinants of health. Culture may play a vital role in a person’s social outlook on life, and understanding cultural disparities is essential in delivering the highest level of patient care. Being culturally unaware hinders a physician from being able to treat patients from diverse backgrounds. Therefore, being culturally competent as well as having the skills to deal with cultural disparities effectively equips a physician to be able to travel anywhere in the world and deliver patient care as well as deliver patient care to a larger population within their own

From the self-assessment survey for quality and culture I took, I would like to improve and understand how cultural competence can have a real impact on clinical outcomes. There are a few questions I was surprised that I answered them incorrectly. Now I do understand that what I learned in this culturally competence class will help me become more efficient in cultural competence, to provide quality care to all my patients regardless of gender, socioeconomic status, and ethnic, but it will take consistent individual practice, patience, and training on my part to develop and maintain that. I have learned that being culturally competent and implementing sound cultural competency techniques, will help to increase health access and reduce health disparities among different racial and ethnic groups. Cultural competence can lead to, health literacy, health equity, and fewer diagnostic errors, which might help the patient expand their choices and access high quality medical providers because the patient is no longer restricted to a small pool of clinicians who share their culture.

It is important to first define cultural competency, as the ability for health professionals to work in situations where their personal culture may not be identical to that of the patient they are interacting with (Blackburn, 2015). Unfortunately, there is no definitive definition utilized across professions (Suarez-Balcazar et al., 2011). This can make it difficult to pursue in both teaching it and evaluating it. In fact, this study will only touch on one method of evaluating cultural competence with three subscores: awareness, organization, and skills (Suarez-Balcazar et al., 2011). This is not the only way to interpret and evaluate the particular realm of competence however, as there was yet another method of evaluation using five subsets: awareness/sensitivity, behaviors, patient-centered communication, practice orientation, and self-assessment (Schwarze, Witte, Sellers, Luzadis, Weiner, Domingo-Snyder, & Page Jr., 2015). This poses a solution to the lack of cultural competency and awareness; however the discord between methods of evaluation can also pose a problem with consistency.

I would use my culture competence skills to assist in being effective with working Andre and other clients as well because this is a set of skills, values and principles that professional must acknowledge while working or interacting with different culture groups and ethnic groups. Having knowledge about the different populations that you may come into contact with will help you efficiently and respectfully interact with clients from diverse backgrounds.

It can be argued that the development of cultural competence does not occur in a short encounter with cultural diversity but that it takes time to develop the skills, knowledge, and attitudes to safely and satisfactorily deliver cultural care - a

Cultural competency interventions are aimed to improve cultural and linguist barriers between providers and patients that could affect the quality of healthcare delivery (Truong, Paradies, & Priest, 2014). MCHC faces many well described cultural competency issues (Wilson-Stokes & Galvez, 2007).

My background has subjected me to many different cultures and I contribute that to my sense of being more culturally competent than others. Culturally competence is a journey that requires the nurse to let go of personal assumptions about another person to be able to provide the best care possible for the patient. It is the ability to attain the attitudes, knowledge and skills necessary to be able deliver quality care to everyone from diverse populations (American Association of Colleges of Nursing, 2009). It is the belief that “every individual and group is entitled fair and equal rights and participation (Douglas et al., 2011)” in health care.

Cultural competence is focused on learned behaviors and actions and can be pertain and individual, organization or policy (Oelke, Thurston, & Arthur, 2013). Ideally, a healthcare providers’ practice would only be influenced by the individual patient and/or the community of which the patient resides. But in reality, the healthcare providers’ practice and care is influenced by many entities, such as the