Team Dynamics and Conflict Resolution Strategies

1089 Words5 Pages
Team Dynamics and Conflict Resolution Strategies

University of Phoenix Success in many areas of our lives, be it family, education, business, or leisure, is dependent on successful teamwork. Teams are “a number of persons associated together in work or activity…a group on one side”(Merriam-Webster, 2008). There are many types of teams, work teams, school teams, sports teams, families etc. “The fact remains that teams, because they are made up of imperfect human beings, are inherently dysfunctional”( Lencioni, 2002). This inherent dysfunction is more commonly referred to as conflict. Working teams/groups need to be able to resolve conflict quickly and effectively in order to keep the team working well. Therefore, understanding and
…show more content…
Arbitration is mainly for a more serious problem within a team. Most teams never make it to the point of arbitration. The process is held within a room that is similar to a court room. This is a process in which the disputes wave the right of a jury.
With the amount of conflict in this world, it is good to know different ways of solving the conflict quickly and professionally. Negotiation should most always be used at the first step in conflict resolution. It is the easiest strategy to implement, and has the benefit of keeping the conflict within the team. When a decision cannot be made, there are times that an impartial third-party needs to be involved. Mediation is the next step from negotiation and helps bring the opposing sides closer to, if not make, a final decision by the use of a “fresh pair of eyes”. When the conflict almost gets to the worst place possible then arbitration is the strategy to use. Arbitration brings in the “big guns” with the use of the arbitrator. This decision is the end-all, legally binding, conclusion of the situation. In the end, teamwork is the best way to avoid conflicts. When a group of people successfully work together toward a common goal, while taking in everyone’s strengths and weaknesses, they become a team. “It is teamwork that remains the ultimate
Get Access