preview

Teamwork Case Study

Decent Essays
Open Document

Case study: Management’s Role in Building Teamwork
University Student
University of the People

Abstract
This paper presents an analysis of the case study on management’s role in enhancing teamwork. Steven who is an experienced manager for accounts payable provides information to the new manager, Kristine, why the company is not performing optimally. The reason being favoritism from the managers. It is the responsibility of Steven to table the employees who are adversely mentioned so that Kristine will take the appropriate action. Management’s Role in Building Teamwork
Relevant facts
First, we have the bureaucratic organizational structure type of leadership. Additionally, we have the experience gained when an employee does work for a long time in the organization and that is why Steven states that he has learned the “ins” and “outs” for survival in the organization. …show more content…

Kristine values working with other members. She circulated in the reception asking members how they can improve performance at the payables section.
We have decision making after receiving information. Following Steven’s input that some employees received favors on promotions and overtime work, Kristine called him to tell her the people who were undermining the spirit of teamwork.
Another issue is about feedback and response. Kristine is seeking feedback from the employees about the necessary steps to be taken for improvement. Steven must also give feedback to Kristine regarding her demand to know the people sabotaging teamwork.
Ethical issues
It is unethical for Steven to be complacent because he has work experience. If he failed to bring out the idea of favoritism at work, would the problem be solved? It may not since that is lack of teamwork. Additionally, if Steven fails to mention the people as asked by his new manager, Kristine, it would be a sign of irresponsibility. However, Steven did a good thing to inform Kristine about what is affecting the

Get Access