In today’s world teamwork is being utilized by companies across the globe. Employers are seeing the value of teamwork and what can be accomplished when people put the strengths together. These teams consist of people from different cultures with different personalities. Conflict is inevitable when it comes to group dynamics. Conflict resolution is necessary to keep the group functioning efficiently. This paper will analyze group dynamics and focus on conflict resolution by way of communication.
Teams consist of personnel with varied backgrounds, experience, education, and intellectual ability. These differences will, by nature lend themselves to varying perceptions in business, its problems and solutions, which result in
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Teamwork cannot be demanded. Everyone involved must discuss and understand what the goal is and what is required of them. Teams should have traits such as goals and objectives, empowerment, trust, authentic participation, innovation, creativity, risk taking and leadership. (Temme and Katzel, 1995) While finding a good balance, conflicts will most certainly arise. Conflict resolution strategies must be utilized, for the team to be effective and meet the goals and objective of their assignment. These conflicts may be more evident in certain types of teams more so than in others. Conflict is common when working in teams. Its is important to have team meeting in order to lay out potential problems and disagreements and prepare to support the teams final decision. (Weinstein, 2007) In resolving conflict, ask the question, “How do we keep this from happening again?” The first thing is to be objective. This helps in managing conflict by keeping team members focused on the problem at hand (Huber, 2007) In the following section, we will see that there are several types of teams to be discussed. Regardless of the type team, conflicts are inevitable and therefore, resolutions must be found to remain productive. In an effort to address types of conflict resolution strategies, we must first know a little about the teams themselves. In today’s business world, there are four basic team types; cross-functional teams, self-managed
Teams are an integral component of organizational success. They take on many forms and functions and can have various structures. Teams also conduct a wide variety of projects with goals of innovation or mitigation. An example, from my experience, of a project that required the execution from a team was the establishment of a finished goods inventory program within a paper manufacturing company. A project of this magnitude required that a diverse and multifaceted team be assembled.
This exceptional team management and leadership skill demonstrated our ability to get tasks accomplished, regardless of any hurdles staying in our way. Efficient conflict management is critical when managing stress, productivity levels, and team collaboration abilities. The ways in which we handled this conflict inspired creativity, harmony and cohesion amongst our team members. Reacting in a positive, innovative manner helped maintain a positive group dynamic, elevate our problem solving abilities and prevent future conflicts from
In this writing, we will explore and explain strategies of conflict resolution and, encourage teams, individuals and society as a whole to use some of these ideas for their own resolution purposes. “In many cases, effective conflict resolution skills can make the difference between positive and negative outcomes.” (Conflict resolution, 2008). With this in mind, individuals will have hope for a more positive team experience.
Teamwork is a vital aspect of the public and community services. These services consist of groups of people working together to achieve a mutual goal/aim. Teamwork is a key element for having a successful and efficient team. The way a team works together influences how successful they are and how efficient and effective they can be in achieving their common goals/aims. This essay will evaluate various teamwork theories, that explain the stages of forming a group and how it develops into a well established team. Examples of these theories include: Tuckman's theory of team development, Belbin's team roles, conflict theory, pluralism, trait theory and social learning theory. This essay will consider Tuckman's theory of team development, trait
Conflict management is the detriment of many teams or groups in accomplishing its goals. This is because most people do not understand the different conflict styles and how to apply the rules and principles associated with the style you may be dealing with. In this paper I will analyze three of the five management styles discussed in the textbook Communication in Small Groups. Avoidance and competition are two styles that I believe have the greatest effect on hindering a group or team from accomplishing its goals. Collaboration, however, is a style that I believe is most effective in
This paper analyzed the conflicts communication by styles and types of conflict. There are five distinct types of conflicts, while this paper will only focus on collaboration conflict style and accommodating conflict style. These two types of conflict styles are more useful under corporative work environment. Additionally, my personal best and worst team experiences respectively illustrated how collaboration effective for my team work, and how overly accommodation influence my corporate outcomes. This paper is designed to offer a better understanding about conflicts styles, and intercultural communication and conflict within organizations. In terms of the paper structure, first, this paper gave a short explanation about the conflict styles. Then, some related concepts of Face Negotiation Theory explored in this paper as well. Additionally, it evaluated the effectiveness/ineffectiveness of collaboration conflict style and accommodating conflict styles in organizations.
Explain conflict management techniques that may be used to resolve team conflicts (Planned: 00, Completed: 0)
The dynamics of a team relies heavily on the interaction of team members during times of conflict not just during times of agreement. Often groups seek to achieve a cohesive relationship in an effort to unite the team towards its goals. Group members can make the mistake of subverting conflict in an attempt to maintain this team unity. Conflict serves a valuable role in effective group interactions that must be understood by participants of a team. An examination into the characteristics of conflict and cohesion and the relationship between the two dynamics can provide perspective to
Conflict results from real or perceived opposition to one’s values, actions, desires or general interests. Conflicts may occur internally or externally between individuals or groups; conflict within a team environment can cause frustration, and occasionally anger. However, conflict resolution can also often generate positive results for the team. Conflict management skills remain in demand; conflict may be managed successfully by reaching an agreement that satisfies the needs of both the individual(s) and the team as a whole
People work in groups or teams everyday whether in their career, education, political organization, church, or any other social setting. Conflict while working in teams or groups is inevitable. When taking people of different backgrounds, personalities, moral, and ethical beliefs and putting them together in a group, conflict will arise. The key to achieving your team goals is to construct and conquer your goals with keeping the greater good of the team in mind. Conflict as it arises should be combated and abated through swift and thorough resolution techniques. When dealt with properly conflict resolution can give rise to a cohesive and productive team.
Another research study examined the dynamics of different groups and how conflict can be studied by understanding these dynamics. Groups that adapt a cooperative style to functioning together view conflict as a common issue that needs to be addressed as a group. (Somech et al, 2009) On the other hand, groups that chose a more competitive approach tend to perceive conflict as a conflict of interest where one member's personal interests and goals may have a significant distance from the rest of the group. Teams where individuals are cooperative view conflict resolution as more beneficial to the entire group and understands that this will allow the group to perform well and complete it tasks. However, in order for groups to be cooperative, individual members need to share the same perspective and resonate with a strong team identity. (Somech et al, 2008) It is only when members of the group have a strong sense of team identity are they able to perceive conflicts as a mutual problem that needs to be resolved to benefit the team. Individuals will need to set aside differences in opinions and interests and construct resolutions that would positively affect the group.
A leader has a role that can impact others to be more operative in functioning to attain a common goal and maintain effective working relationships amongst group members (Johnson & Johnson 2012). This makes leaders in groups considerably important in shaping individuals (Johnson & Johnson 2012). However, conflict arises in groups and becomes difficult to manage when a leader and the followers lack the skills to manage conflict as a team (Johnson & Johnson 2012). Leadership and conflict resolution skills must exists between leaders and followers in order to manage conflict (Johnson & Johnson 2012). Also, it is possible for followers to teach leaders how to lead and resolve problems since followers can play an active role in building relationships amongst group members (Howell & Shamir cited in Johnson & Johnson 2012). Since followers and leaders both have significant roles in accomplishing the group goals, they both have a role to manage conflict effectively as a group (Johnson & Johnson 2012). This essay will discuss how leaders have an important role in managing conflict and likewise with followers having important roles in managing conflict. Conflicts, the various types of conflicts that happen in groups and the reasons behind the conflicts will be mentioned followed by approaches that can be taken to help manage struggles within groups. The methods can be used by leaders and followers in order to manage
Realizing that a group can become a high performance team is important. Accomplishing this goal is invaluable, advantageous and profitable. Once able to operate from a group to the high performing team is a great step into preparation into the big business world. Leaders and members must also realize not only how to accomplish this but that some problems will and can arise from different demographic characteristics and cultural diversity. That is if one is in such a group, which the probability would be quite high.
Behfar, K. J., Peterson, R. S., Mannix, E. A., & Trochim, W. M. K. (2008). The critical role of conflict resolution in teams: A close look at the links between conflict type, conflict management strategies, and team outcomes. Journal of Applied Psychology,
There are many factors to consider when determining what causes conflict between team members including communication, structure and personal issues. Communication factors are often the primary source of disagreement among individuals. Misunderstanding of information, differences in interpretation and perception, cultural differences and poor listening can all contribute to information being poorly communicated and causing frustration among team members. Structural factors, such as the background of the team members, infrastructure, participation levels and size of team can also play a big role in causing conflict. In smaller groups, something like majority rule will not work. Employees participating and committing to a final decision will avoid conflict